Senior CRM Product Manager — Growth & Retention

Palta; Crouseilles; Hybride; EUR 80 000 - 100 000; Plein temps

Résumé du poste

An innovative health tech company in France is seeking a highly skilled CRM Manager to lead critical projects within their team. The ideal candidate will have over 5 years of CRM experience, especially in a B2C environment focused on growth. Responsibilities include managing user journeys, overseeing the CRM platform, and collaborating across teams to enhance user retention. This role offers flexible working conditions and a competitive salary package based on expertise and impact.

Prestations

Flexible hours

Competitive salary package

In-office and remote work opportunities

Annual leave plus bank holidays

Premium product subscription

Qualifications

• 5+ years of CRM experience in high-growth B2C environments.
• Strong technical skills including automation and troubleshooting.
• Proven expertise in customer lifecycle management and segmentation.

Responsabilités

• Lead and execute projects within the CRM team.
• Design and optimize lifecycle journeys for retention and churn.
• Manage CRM platform and define requirements for data transferring.

Connaissances

CRM experience

Technical CRM skills

Customer lifecycle management

Analytical skills

Communication skills

Outils

Braze

Description du poste

An innovative health tech company in France is seeking a highly skilled CRM Manager to lead critical projects within their team. The ideal candidate will have over 5 years of CRM experience, especially in a B2C environment focused on growth. Responsibilities include managing user journeys, overseeing the CRM platform, and collaborating across teams to enhance user retention. This role offers flexible working conditions and a competitive salary package based on expertise and impact.