Sales Associate - The Mall Firenze H / F

Balmain; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A prestigious luxury fashion brand in Paris is seeking a Sales Associate for their new Boutique at The Mall in Italy. The ideal candidate has at least 3 years of experience in luxury retail, is fluent in English and Italian, and is passionate about delivering outstanding customer experiences. Responsibilities include providing excellent service, supporting sales initiatives, and assisting in visual merchandising and stock management. This is a full-time position with a fixed-term contract of 6 months.

Qualifications

• 3+ years of experience in luxury retail.
• Familiarity with luxury brand service standards.
• Strong organizational skills and multitasking abilities.

Responsabilités

• Provide first-class customer service and personal follow-up.
• Act as a Brand Ambassador to build customer loyalty.
• Assist with visual merchandising and inventory control.

Connaissances

Customer service

Fluency in English

Fluency in Italian

Sales techniques

Visual merchandising

Description du poste

Vacancy details

General information

Organisation

Founded in 1945, Pierre Balmain's eponymous house has evolved into a singular union of Parisian couture heritage and 21st-century daring. Always remaining true to its core values of inclusion, empowerment and excellence, today's Balmain is intent on forging fashion's future in a uniquely authentic manner. Compelling, often surprising and always bold, Balmain's offerings rely on an instantly recognizable silhouette, assertive spirit and the powerfully transformative possibilities that only beautiful design and skilled construction can achieve. Constantly seeking exciting, novel and entertaining ways to converse and communicate, Balmain will never shy away from pushing each and every envelope.

Part of Mayhoola, led by the vision of Creative Director Olivier Rousteing, the house's impressive rapid growth and critical success is entirely due to the passionate and talented Balmain family of craftspeople, experts and team members who make each collection possible.

Reference

2025-722

Position description

Category

Commercial - Stores

Job title

Sales Associate - The Mall Firenze H / F

Contract type

Fixed-term

Contractual hours

Full-time

Job description

For the opening of our Boutique in The Mall at Leccio, we are currently seeking highly motivated Sales Associates with a passion for creating an exclusive experience for our customers.

We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and strong interest in our brand and products.

Your assignme nt will be the following :

• Welcome clients to the Balmain Store experience by ensuring first-class customer service and personal follow-up;
• Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales;
• Support the Sales Team in order to carry out smooth and successful transactions with their clients;
• Assist on-and-off the sales floor;
• Support with visual merchandising directives and back-of-house duties such as shipping and inventory control;
• Gather the client's CRM details to maintain the relationship and build the book ensuring a personal follow-up with the client;
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in-store training, updating yourself on all product lines and searching out relevant information on products;
• Support control and management of stock

6 months fixed-term contracts.

Profile

This position requires at least 3 years of experience on a similar assignment within a strong Luxury House like ours.

Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.

Regular attendance and punctuality.

Ability to professionally interact with management and coworkers.

Excellent verbal and written communication skills.

Strong organizational skills, multi-tasking and prioritizing capabilities.

Fluency in Italian and English is mandatory.

Position location

Job location

EMEA, Italy

Candidate criteria

Minimum level of experience required

2-5 years

Languages

English (3- Advanced)