Retail Security Officer

Mitie; Montpellier; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading security services provider is seeking a Retail Security Officer in Montpellier, France. This role involves delivering exceptional customer service while ensuring a safe shopping environment through various duties, including patrols and liaising with management and law enforcement. Candidates should preferably hold an SIA licence, with training available in certain cases. This position offers contractual hours and numerous employee benefits including pension schemes and discounts.

Prestations

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Progression and development opportunities

Qualifications

• Delivery of exceptional customer service in a retail environment.
• Ability to deter violence and manage public order offences.
• Experience with conducting store patrols and using CCTV.

Responsabilités

• Deliver industry leading customer service.
• Liaise with store management and police as required.
• Conduct regular patrols to ensure safety.

Connaissances

Customer service

CCTV operation

Conflict de-escalation

Formation

Current SIA licence or SIA Certificates

Description du poste

Pay rate: £14.97 per hour

Various shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but training for a licence can be provided in some circumstances).

Vetting

It is vital that you have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Main Duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to Working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid