Remote Psychiatry Support Specialist: Patient Care

BetterHelp; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading online mental health service is looking for a Psychiatry Support Specialist to assist psychiatric providers and patients. The role involves coordinating care, responding to inquiries, and managing appointments in a dynamic digital healthcare environment. Ideal candidates should possess a relevant bachelor's degree and experience in clinical support or customer service. This position is remote, offering a competitive hourly rate, bonuses, and wellness perks, all while prioritizing work-life balance.

Prestations

Holistic perks program including free therapy

Excellent health, dental, and vision coverage

401k benefits with employer matching

Competitive compensation

Access to a private, HIPAA-compliant workspace

Qualifications

• Experience in behavioral health, psychiatry, or clinical support strongly preferred.
• At least one year of experience in patient support or customer service.
• Ability to work effectively in a digital healthcare environment.

Responsabilités

• Serve as the primary point of contact for psychiatry providers and patients.
• Respond promptly to patient inquiries and coordinate follow-up care.
• Assist with scheduling psychiatric appointments and medication management.

Connaissances

Compassionate communication

Detail-oriented

Strong verbal and written communication

Organizational skills

Empathy

Formation

Bachelor’s degree in Nursing, Psychology, Social Work, or Counseling

Outils

EHR systems

Microsoft Office

Google Workspace tools

Description du poste

A leading online mental health service is looking for a Psychiatry Support Specialist to assist psychiatric providers and patients. The role involves coordinating care, responding to inquiries, and managing appointments in a dynamic digital healthcare environment. Ideal candidates should possess a relevant bachelor's degree and experience in clinical support or customer service. This position is remote, offering a competitive hourly rate, bonuses, and wellness perks, all while prioritizing work-life balance.