Remote Client Services & Billing Specialist

Skills Alliance; À distance; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A reputable healthcare service provider is seeking a Client Services Associate to deliver exceptional support to customers and manage operational tasks. This home-based role requires strong interpersonal skills and 2+ years of experience in customer service, preferably in healthcare. Responsibilities include handling inquiries, maintaining customer data, and ensuring service quality. Ideal candidates will be bilingual and possess knowledge of medical billing processes. The position may require occasional international travel and offers a dynamic work environment.

Qualifications

• 2+ years of experience in customer service or billing roles.
• Ability to communicate effectively with stakeholders.
• Proficiency in English and at least one other EU language.

Responsabilités

• Receive and respond to inquiries via various channels.
• Conduct outreach to obtain missing information.
• Maintain customer information in Salesforce.
• Field calls related to payment collection and processing.
• Assist in maintaining training materials.

Connaissances

Customer service experience

Interpersonal skills

Communication skills

Data analysis

Knowledge of medical billing

Bilingual proficiency

Formation

High school diploma or equivalent

BA / BS degree

Outils

Salesforce

MS Office

Description du poste

A reputable healthcare service provider is seeking a Client Services Associate to deliver exceptional support to customers and manage operational tasks. This home-based role requires strong interpersonal skills and 2+ years of experience in customer service, preferably in healthcare. Responsibilities include handling inquiries, maintaining customer data, and ensuring service quality. Ideal candidates will be bilingual and possess knowledge of medical billing processes. The position may require occasional international travel and offers a dynamic work environment.