Product Specialist Trainer CP

LivaNova; France; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading medical technology company in France is seeking a Product Trainer Specialist to provide clinical education on their cardiopulmonary products. This role involves training healthcare professionals, coordinating product demonstrations, and maintaining strong customer relationships. Ideal candidates should have a perfusion education background and the ability to teach effectively while traveling up to 70%.

Qualifications

• Perfusion education is required with a minimum of clinical practice as perfusionist.
• Self-confidence and effectiveness in dealing with a wide variety of customer types.
• Desire and ability to participate and motivate others in team efforts.

Responsabilités

• Provide clinical and product education to Healthcare Professionals.
• Coordinate and deliver clinical training programs.
• Build trust and rapport with customers.

Connaissances

Teaching ability

Interpersonal skills

Computer proficiency

Clinical knowledge

Formation

Perfusion education

Outils

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Teams

Description du poste

Join us today and make a difference in people's lives!

Product Trainer Specialist CP France

RESPONSIBILITY AND AUTHORITY

Provides clinical and product education to Healthcare Professionals on the full portfolio of LivaNova Cardiopulmonary products. Training sessions may be conducted in person or virtually and must align with all approved instructions for use. These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed. The clinical specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders (sales). Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively.

PRIMARY ACTIVITIES

• Provides clinicians and medical staff clear clinical instructions to ensure continuity of education and support related to all aspects of patient outcomes, in accordance with the product’s Instructions for Use (IFU)
• Coordinates, directs, and delivers clinical training programs on LivaNova products, as necessary and appropriate.
• Develops and maintains product knowledge excellence of the LivaNova CP portfolio of products.
• Professionally integrates into all accounts building trust and relationships and establishes strong rapport with customers.
• Collaborates weekly with key internal stakeholders for installations and evaluations, including the Training team, Field/Technical Service & Account Executives – working seamlessly in order to increase all team’s efficiency and time with the customer.
• Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations.
• Will foster high trust relationships with customers, and all LivaNova team members.
• Takes a positive, proactive approach to solving complex and/or unusualclinical/therapy/technicalproblems.
• Foresees obstacles and plans accordingly for seamless execution.
• Responsible for adhering to all regulatory and LivaNova policies to ensure patient safety and company responsibility.
• Develops and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Supports evaluations as needed within and account and supports sales strategies for capital equipment opportunities within accounts.
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to the product and its maintenance
• Attend tradeshows/conferences/congressesto maintain clinical expertise and current market state, as well as meet customer and support product discussions.
• Meet all requirements and maintain credentialing status in order to access accounts
• Provides sales support when needed on clinical in-services, training and guidance to current or potential customers.

• Collaborates with regional and global marketing teams as needed on ongoing projects, clinical discussion, program development and product development.
• Contributes to the development of all education programs both internally and externally
• Support training of the sales team for new hires, ongoing education and product launches.
• Team player with a strong ability to collaborate amongst the training team as well as other teams within LivaNova (sales, technical service, marketing, quality etc)

TRAVEL REQUIREMENTS

• Ability to travel primarily domestically (up to 70%).

MINIMUM REQUIREMENTS AND QUALIFICATIONS (UNIVERSAL)

• Perfusion education is required with a minimum of clinical practice as perfusionist.
• Ability and desire to teach
• Works well within teams both cross-functionally and teams that may or may be not located within a specific building or geography
• Self-confidence and effectiveness in dealing with a wide variety of customer types.
• Highly effective at working both independently and part of the large-scale collaborative team.
• Possesses a high energy level and a high degree of interpersonal skills, both verbal and written.
• Proficiency in computer skills to use programs and to execute presentations with the customer
• Desire and ability to participate and motivate others in team efforts.
• Proficiency in computer applications including Microsoft Word, Excel, PowerPoint, Teams.
• Ability to understand scientific facts and package them into a cohesive communication model for healthcare professionals
• Oral and written comprehension
• Ability to meet hospital credentialing requirements

Valuing different backgrounds

LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

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