Process, Governance & Tools Expert (QtC-E)

Sidel Group; France; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading machinery manufacturer is seeking a Process, Governance & Tools Expert (QtC-E) in France. The role involves managing QtC-E processes, tools, and user support while ensuring compliance and performance tracking. Candidates should have 5+ years of project management experience, a master's degree in engineering, and fluency in English. Knowledge of the beverage industry is a plus, with opportunities for team collaboration and performance improvement initiatives.

Qualifications

• 5+ years of relevant project management experience, preferably with team leadership.
• Fluent in English; knowledge of additional languages is a plus.
• PMI certification is a plus.

Responsabilités

• Develop and maintain governance frameworks for QtC-E execution.
• Manage the QtC-E tool landscape including ERP and dashboards.
• Provide timely user support for QtC-E tools and processes.
• Administer user access in line with security principles.
• Monitor and distribute QtC-E KPIs for performance tracking.
• Identify opportunities for process and tool improvement.
• Build a strong key-user network for operational challenges.

Connaissances

Project management

Problem-solving

Communication

Process management

Collaboration

Formation

Master's degree in engineering or equivalent

Outils

MS Office

ERP/SAP

Description du poste

Process, Governance & Tools Expert (QtC-E)

Pune

YOUR OPPORTUNITY

We are looking for a Process, Governance & Tools Expert (QtC-E), based in Italy, France, Portugal or India and reporting to QtC-E Manager. The candidate is expected to have strong knowledge of processes and tools used in QtC-E.

YOUR MISSION

1. QtC-E Process & Governance Management
   • Develop and maintain governance frameworks for consistent QtC-E execution across all regions.
   • Define and coordinate M-Cycle governance routines (cadence, agenda, participants).
   • Ensure QtC-E steps are understood, applied, and continuously improved.
   • Monitor process compliance and drive corrective actions as needed.
   • Enable effective cross-functional collaboration (Sales, PM, Finance, Supply Chain, Digital).
2. Business Tools & Systems Management
   • Manage the QtC-E tool landscape (ERP, PM tools, quoting tools, dashboards, repositories, workflows).
   • Monitor tool performance and drive improvements aligned with business needs.
   • Coordinate updates, integrations, and enhancements with Digital/IT teams.
   • Maintain guidelines, training materials, and user documentation.
3. Operational User Support
   • Provide timely support to users experiencing issues with QtC-E tools or processes.
   • Identify root causes and coordinate solutions with Digital/IT teams.
   • Act as the interface between business users and technical teams to translate needs into system requirements.
   • Ensure quick issue resolution to minimize business disruption.
4. Access, Rights & Compliance
   • Administer user access and permissions in line with security and segregation-of-duties principles.
   • Conduct periodic audits of roles and access rights.
   • Ensure tool usage complies with QtC-E standards and governance.
5. Performance Tracking & Reporting
   • Monitor and distribute QtC-E KPIs (cycle time, backlog, project performance, profitability).
   • Ensure data quality across reporting systems.
   • Provide insights and recommendations to support decision-making.
6. Continuous Improvement & Change Enablement
   • Identify opportunities to enhance process efficiency, governance, and tool usability.
   • Support standardization, automation, and simplification initiatives.
   • Lead training, onboarding, and communication for new processes or tool updates.
   • Promote best practices and a continuous improvement culture.
7. Stakeholder & Key-User Network Management
   • Build and maintain a strong key-user network across functions and regions.
   • Collect feedback, address operational challenges, and prioritize improvements.
   • Ensure alignment between local needs and global QtC-E standards.

YOUR PROFILE

Level of education and languages

• Master's degree in engineering or equivalent
• Fluent in English; additional language is a plus
• PMI certification is a plus

Required experience and Skills

• 5+ years of relevant project management experience. Experience in a management role is a must
• Experience in the beverage industry and knowledge of Sidel Portfolio is a plus
• Knowledge of project financials, installation and commissioning scope and challenges
• Proficiency in MS Office, Project, ERP/ SAP
• Excellent communicator and comfortable managing multiple tasks
• Problem solving attitude
• Ability to set and maintain high standards of self-performance with responsibility and accountability for successfully completing assignments and tasks
• Available to travel up to 30% of the time

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