Operations Manager (France)

Maze Impact SA.; Aubigny-sur-Nère; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading clothing repair platform is seeking a Regional Operations Manager to oversee its French operations. This role involves managing the studio's performance, driving sales, and fostering relationships with retail partners. The ideal candidate has over 4 years of experience, an entrepreneurial mindset, and exceptional organizational skills. Join a purpose-led start-up with significant growth opportunities.

Prestations

High-growth environment

Autonomy and flexibility

Opportunities for growth

Qualifications

• 4+ years experience in a start-up environment.
• Ability to create systems from scratch and work independently.
• Highly articulate in selling and managing relationships.

Responsabilités

• Oversee the smooth running of the studio.
• Drive sales of the software and service.
• Manage relationships with retail stores.
• Support partners in their expansion.

Connaissances

Entrepreneurial mindset

Sales management

Customer relationship building

Team management

Description du poste

JOB DESCRIPTION

About SOJO:

SOJO is the leading platform for clothing repairs and alterations - modernising the industry and driving a culture of care within fashion. We partner with major fashion brands such as GANNI, Ralph Lauren & ARKET to provide an end-to-end service that combines our industry-leading software and in-house repair centre.

What we're looking for:

We’ve just expanded SOJO into France and are looking for someone exceptional to oversee and grow our French operations. This is for you if you’ve got an entrepreneurial mindset, are comfortable working autonomously and enjoy sales, management and building customer relationships.

What you’ll be responsible for:

• Ensuring the smooth running of our studio in WL4T
  • Rota and Team management
  • Overall operational oversight of the quality and turnaround of our service
  • Budget management and ownership of studio profitability
• Sales to Westfield stores:
  • Driving sales of our software and service to all retail stores in WL4T
  • Delivering the successful onboarding of store teams to our platform and ensuring their engagement and uptake
• Store relationship management:
  • Being the key point of contact for stores to ensure our partners are supported and informed
  • Creating cadences for updates, reports and meetings with partners
• Liaising with our current partners in their expansion to Paris
  • Working with the French teams of our global brand partners to support the successful international expansion of our Partnerships

The ideal candidate:

• Has 4+ years experience in a start-up environment
• Is confident creating systems and processes from scratch and working independently and to a high standard
• Is exceptionally articulate and confident in order to sell to and manage relationships with brand partners
• Has an exceptional level of organisation and a foundational understanding of finances

Why Join SOJO:

• Be part of a high-growth, purpose-led start-up reshaping fashion
• Work amongst an exceptionally hard working team
• Work with autonomy and flexiblity
• Significant opportunities for growth within the company by joining at this stage

Apply by emailing your CV and Cover Letter to [e-mail]