On-Site IT Support Technician (6-Month Temp)

ATG Europe; Paris; Sur place; EUR 40 000 - 50 000; Plein temps

Résumé du poste

An international technology company is seeking an IT Support Technician for the European Space Agency's HQ in Paris. This temporary role requires providing first and second line support for Windows and Apple devices, managing user requests, and performing inventory tasks. The ideal candidate will have at least 5 years of experience, a relevant vocational training or degree, and fluency in English. This position demands a proactive and customer-focused mindset, with flexibility for occasional after-hours work.

Qualifications

• Vocational training in Information Technology or related field.
• Bachelor’s Degree in IT is an asset.
• 5+ years of relevant work experience.
• Experience supporting Windows and Mac devices.

Responsabilités

• Provide first and second line IT support.
• Log and follow up on user requests efficiently.
• Assist in inventory management.
• Communicate installation and recovery status to users.

Connaissances

Windows OS support

Mac OS support

Network troubleshooting

Customer service

O365 experience

Inventory/asset management

Problem-solving skills

Formation

Vocational training in Information Technology

Bachelor’s Degree in Information Technology

Outils

SAP

Adobe

MS Office

Description du poste

An international technology company is seeking an IT Support Technician for the European Space Agency's HQ in Paris. This temporary role requires providing first and second line support for Windows and Apple devices, managing user requests, and performing inventory tasks. The ideal candidate will have at least 5 years of experience, a relevant vocational training or degree, and fluency in English. This position demands a proactive and customer-focused mindset, with flexibility for occasional after-hours work.