Medical Service Engineer France

Resourcing Life Science; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking a skilled Medical Field Service Engineer to join their dynamic team. In this role, you will be responsible for the installation, maintenance, and repair of technical equipment at customer sites, ensuring compliance with specifications and standards. Your expertise in troubleshooting and problem-solving will be essential as you guide customers through technical issues and perform on-site interventions. With a travel requirement of 70%, this position offers an exciting opportunity to work globally while contributing to the continuous operation of critical medical devices. If you are passionate about technology and customer service, this is the perfect chance to make a meaningful impact.

Qualifications

• 2-3 years experience as a Medical Field Service Engineer.
• Min 2 years in calibration, repair, validation for medical devices.

Responsabilités

• Installation and relocation of technical equipment at customer sites.
• Conduct on-site repairs and troubleshoot equipment malfunctions.
• Plan and execute preventive maintenance to ensure operations.

Connaissances

Troubleshooting

Problem-solving

Calibration

Repair

Validation

Qualification for equipment

English language proficiency

Description du poste

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer.
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma).
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken.
• Availability to travel globally 70%.