Medical Information Manager (m/f/d)

Valneva; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading specialty vaccine company in Lyon is seeking a Medical Information Manager to serve as a consultant on medical information, manage customer inquiries, and collaborate with partners. The ideal candidate will have a degree in Immunology or Life Sciences and at least 3 years of experience in pharmacovigilance. This position offers a gross salary of €52,000 annually, along with numerous benefits like performance bonuses and lifelong learning opportunities.

Prestations

Flexitime & Compensation days

Performance-related bonus

Unlimited access to LinkedIn Learning

Free access to sports and fitness activities

Qualifications

• 3+ years of experience in pharmacovigilance and/or medical information.
• Strong understanding of GCP, GVP, and regulatory frameworks.
• Ability to work independently and eagerness to learn.

Responsabilités

• Serve as a medical consultant regarding medical information.
• Manage global customer service inquiries.
• Collaborate with internal departments and external partners.

Connaissances

Medical information consultancy

Pharmacovigilance knowledge

Communication skills in German and English

Problem-solving skills

Analytical thinking

Formation

University degree in Immunology, Pharmacy, or Life Sciences

Description du poste

We are a specialty vaccine company that develops, manufactures, and commercializes prophylactic vaccines for infectious diseases addressing unmet medical needs. We take a highly specialized and targeted approach, applying our deep expertise across multiple vaccine modalities, focused on providing either first-, best- or only-in-class vaccine solutions.

Responsibilities

We are currently looking for an experienced Medical Information Manager (m / f / d) to join our Global Medical Affairsteam.

• Serve as a medical consultant between Valneva and its customers regarding medical information, technical complaints, and pharmacovigilance activities, ensuring scientific integrity and regulatory compliance
• Represent Valneva’s medical and scientific expertise for assigned products and relevant therapeutic areas, including development-stage products
• Manage global customer service inquiries: triage and handle medical queries, drug safety topics, and quality complaints in line with applicable SOPs
• Provide, document, and track medical / scientific information related to assigned and development products, ensuring accurate scientific communication
• Collaborate with internal departments and external partners (e.g. distribution partners, PV / MI service providers) involved in medical information, pharmacovigilance, and quality assurance
• Support with the implementation of AI-driven digitalization of Medical Information Service
• Supportwith the creation of FAQ documents and training materials
• Deliver product training sessions for external partners and internal teams
• Prepare quarterly medical information reports and statistics, incorporating data from both internal sources and external collaborators
• Conduct literature reviews and screen travel sites for relevant medical information articles (as backup)
• Act as back-up for Head of Global Medical Information

Requirements

• University degree in Immunology, Pharmacy, or Life Sciences with relevant professional experience
• At least 3 years of experience in pharmacovigilance and / or medical information
• Solid understanding of GCP, GVP, and applicable regulatory frameworks
• Excellent verbal and written communication skills in German & English (further languages as a plus)
• High level of commitment, reliability, and attention to detail
• Results-driven mindset with a strong sense of urgency
• Ability to work independently and a strong willingness to learn and grow
• Confident in representing Valneva and sharing expert knowledge on assigned products and therapeutic areas
• Strong problem-solving skills, analytical thinking, and a solution-oriented approach
• Adaptable and flexible in a fast-paced, dynamic, and internationally connected environment
• Open-minded, proactive, and collaborative team player

Benefits

• Work Life Balance: Flexitime & Compensation days
• Financial perks: Performance-related bonus & Lunch vouchers
• Lifelong learning: Unlimited access to LinkedIn Learning & German / English courses for free
• Health & Wellbeing: Free access to sports and fitness activities via myClubs & Office Massages

Join us and shape the future of biotechnology!

Due to legal reasons we are obliged to disclose the minimum salary for this position, which is €52,000 gross per year based on full-time employment. However our salaries are market oriented and in line with your qualifications and experience.