Market Analyst

Pace® Labs; À distance; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading laboratory services company in Hauts-de-France is looking for a Sales Support Analyst to provide analysis support, manage customer data, and report on sales metrics. The ideal candidate will hold a Bachelor's degree with a focus on business or marketing and possess at least two years of relevant experience. This role offers the flexibility of remote work, along with a comprehensive benefits program including competitive salaries, medical coverage, and more.

Prestations

401(k) retirement plan

Paid time off

Tuition reimbursement

Flexible spending accounts

Employee Assistance Program

Qualifications

• Bachelor's degree required, with 2 years of sales support experience.
• Strong skills in sales and market analysis techniques.
• Ability to build and maintain reports using CRM.

Responsabilités

• Manage CRM and pricing databases.
• Develop pricing reports and market analyses.
• Support sales teams with quotes and proposals.

Connaissances

Sales support

Market analysis

CRM management

Report generation

Team collaboration

Formation

Bachelor's degree in business administration, marketing, or related field

Outils

Salesforce

Description du poste

Shift

Monday through Friday, 8:00 AM - 5:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Summary

Responsible for supporting the Sales Operating model and Sales Strategies by providing analysis support, managing customer quotation data and sources, and reporting quote metrics and assigned market activity.

Essential Functions

• Manages and maintains the CRM and pricing databases.
• Builds and supplies various pricing and quotation-related tracking reports, analyses, and other scheduled and ad‑hoc reports, dashboards, and market analyses from Salesforce.
• Develops quotations and proposals in support of organic sales growth.
• Prepares materials for and participates in sales team meetings/calls.
• Provides data about market segments, business activity, and success rates.
• Creates, maintains, and establishes all price lists for each market in assigned territory.
• Manages and maintains correct pricing in SalesForce (sometimes LIMS) for each lab's product book within the territory/region.
• Develops reports and suggests improvements within the CRM system.
• Provides sales team support when additional information is required to win business, such as serving as a liaison to the respective lab to ensure the quote is complete and accurate or assisting in the gathering of offline materials such as certifications, limits, etc.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Qualifications

Education and Experience:
Bachelor's degree in business administration, marketing, or a closely related field; AND two (2) years of sales support and market experience; OR an equivalent combination of education, training, and experience.

Required Knowledge

• Intermediate to complex principles, practices, and techniques of sales and market analysis.
• Various understanding of the administration and oversight of sales and market programs, policies, and procedures.
• Intermediate to complex methods to resolve sales and market problems, questions, and concerns.
• Various understanding of applicable sales and market laws, codes, and regulations.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills

• Performing intermediate to complex professional‑level sales duties in a variety of assigned areas.
• Overseeing and administering various sales functions.
• Training others in policies and procedures related to the work.
• Serving as a team member and the development and management of projects.
• Operating in both a team and individual contributor environment.
• Interpreting, applying, and explaining applicable laws, codes, and regulations.
• Preparing intermediate to complex functionals reports, correspondence, and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Physical/Mental Requirements

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

Working Environment

Work is done remotely in a secure in‑home office setting. Work is subject to travel for training and/or conferences on rare occasions.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full‑time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental, vision, 401(k) retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance Program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.