Logistics Operations Manager, France, TikTok Shop

TikTok; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading tech company seeks an experienced logistics operations manager for their France operations, focusing on enhancing logistics performance and managing key relationships with logistics providers. Candidates must hold a Bachelor's degree in logistics or operations management, have significant 3PL experience in France, and communicate fluently in both English and French. Note: This role requires relocation to the Madrid office. Join a dynamic team driving efficiency in supply chain operations.

Qualifications

• Bachelor's degree or higher, preferably in logistics or operations management.
• Excellent understanding of logistics operations including import clearance and courier delivery.
• Solid experience with 3PLs in the French market.

Responsabilités

• Oversee logistics operations in France, managing performance from paid until delivered.
• Build and manage relationships with key logistics providers and stakeholders.
• Conduct market research and develop operational plans to mitigate risks.

Connaissances

Logistics operation understanding

3PL management experience

Fluent in English

Fluent communication in French

Analytical skills

Formation

Bachelor’s degree in logistics or operations management

Description du poste

About the TeamThe Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency. We are looking for an experienced logistics operations manager to manage the overall carrier performance in France IMPORTANT NOTE : the role requires relocating to Madrid office as the EU logistics team seats there

Responsibilities

• Overseeing the logistics operation in France, including (but not limited) to import clearance, courier delivery, warehouse fulfillment, reverse logistics, reverse warehouse; Responsible for end-to-end logistics performance from paid until delivered in different logistics modes;
• Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers; - As the owner of SOP, responsible for operation performance indicator (KPI), deep the root cause of issue, feedback on the expected solution and business impact to solutions, providing short-term solution / support to the biz before long fixing is in place, driving the result until change deployment;
• Conduct market and industry research, develop operation plans to address issues and hedge risks caused by market or policy changes if needed; - Manage day-to-day operations, track record of high performance and team improvement.

Minimum Qualifications

• Open to relocate to Spain;
• Bachelor’s degree or higher, preferably with engineering, science, logistics transportation, or operations management background;
• Excellent understanding of any segment of logistics operation, including (but not limited to) data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance;
• Solid working experience and relationship in 3PL management, preferably with courier(s) in the FR market;
• Self-motivated and results-driven, analytical and data-driven;
• Fluent in English; Fluent communication in French is also required to better communicate with France merchants and vendors

Preferred Qualifications

• Solid working experience in platform logistics within Europe, with deep understanding and working relationships with major courier companies;
• Fair understanding of e-commerce marketplace operation and governance policy;
• Able to do short-term business travel within Europe and UK;