Leadership Team IT Support Lead – Global & Travel‑Ready

CHANEL; Neuilly-sur-Seine; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A luxury fashion house based in Neuilly-sur-Seine is seeking an IT Support Specialist to assist the Leadership Team. Responsibilities include providing high-level IT support, monitoring user requests, and participating in deployment projects. The ideal candidate will possess strong communication skills in both French and English and be proficient in both Mac and Windows environments. Occasional travel may be required for on-site support across different locations.

Qualifications

• Proficiency in Mac and Windows environments, as well as mobile technologies.
• Experience in Office Support, with knowledge of collaboration tools.
• Excellent communication skills in French and English.

Responsabilités

• Provide tailored and high-level support to LT users in France.
• Analyze impacts of future deployment projects and report them.
• Ensure the completeness of the CMDB for LT users.

Connaissances

Proficiency in Mac and Windows environments

In-depth knowledge of collaboration and communication tools

Knowledge of Service Now ITSM solution

Experience in Office Support

Excellent communication skills in French and English

Description du poste

A luxury fashion house based in Neuilly-sur-Seine is seeking an IT Support Specialist to assist the Leadership Team. Responsibilities include providing high-level IT support, monitoring user requests, and participating in deployment projects. The ideal candidate will possess strong communication skills in both French and English and be proficient in both Mac and Windows environments. Occasional travel may be required for on-site support across different locations.