Junior IT Systems Administrator

PSI CRO; Saint-Maur-des-Fossés; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A global clinical research organization is seeking a full-time Junior IT Systems Administrator to provide daily technical support. Responsibilities include troubleshooting desktop computer systems, managing IT support operations, and installing and maintaining systems. Candidates should possess a college degree in Computer Science, with at least 1 year of IT experience. Strong communication and problem-solving skills are essential. This role offers opportunities for professional growth within a dynamic team.

Qualifications

• At least 1+ years of experience in IT.
• Microsoft Certified Desktop Support Technician (MCDST) training is a plus.
• Knowledge of basic systems administration tools and processes.

Responsabilités

• Troubleshoot and diagnose desktop computer systems.
• Manage IT support operations and user requests.
• Install, configure, and maintain desktop systems.
• Documentation of system problems and resolutions.
• Provide basic IT training to staff.

Connaissances

Troubleshooting skills

IT support operations

Asset management

Basic IT training

Communication skills

Collaboration skills

Problem-solving skills

Formation

College Degree in Computer Science or related field

Description du poste

Job Description

We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support.

Responsibilities

• Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
• Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
• Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
• Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
• Is responsible for documentation of system problems and resolutions
• Assists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing

Please upload your CV in English

Qualifications

• College Degree preferably in Computer Science or a related field
• At least 1+ years of experience in IT
• Microsoft Certified Desktop Support Technician (MCDST) training is a plus
• Related experience in systems and network administration
• Knowledge of basic systems administration tools and processes
• Ability to plan, multitask and work in a dynamic team environment
• Advanced communication, collaboration, and problem-solving skills

Additional Information

Take the next step in your career and join a company that genuinely focuses on its people.

About Us

PSI is a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together more than 3,000 driven and dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.

How are we different?

PSI is privately owned by the very people who founded the company more than 25 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms.

Being a Part of the Team

As a part of the PSI team, you will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.

You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.

Growth Opportunities

PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

The PSI Advantage

PSI CRO has been named a 2022 CRO Leadership Award Champion in the categories of Compatibility, Quality, and Reliability across two respondent groups (Overall and Small Pharma). This is the fourth year in a row that PSI CRO received CRO Leadership Awards in all 5 categories, also including Expertise and Capabilities. The CRO Leadership Awards are presented by Life Sciences Leader and Clinical Leader based on research conducted by ISR reports. The awards recognize CROs that are voted by sponsors to meet or exceed expectations.

Unique Opportunity

If you’re looking to advance your career in clinical research at a company growing organically into new regions around the world, we would love to hear from you! Global CROs don’t expand their business to new locations every day, so don’t miss your chance.