IT Support Engineer – Quantum Startup (Remote-Flexible)

Alice & Bob; Paris; Hybride; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading quantum computing startup in France is seeking an IT support technician to manage level 1 and 2 support across multiple sites. The role entails handling IT ticketing, managing employee onboarding and offboarding, troubleshooting software and hardware issues, and maintaining IT assets. The ideal candidate should have over 3 years of experience in IT support, be fluent in French and English, and be proficient with Windows, macOS, and Linux systems. The company offers competitive benefits and a flexible remote work policy.

Prestations

BSPCE plan

Direct IP Compensation

Flexible remote policy

Parental Plan

Subsidized membership with Urban Sports Club

Mental health support

25-day vacation policy

Transportation cost coverage

Competitive health coverage

Meal vouchers

French language courses

Qualifications

• 3+ years experience in IT Technical Support.
• Ability to work with Windows, macOS, and Linux devices.
• Excellent problem-solving ability.
• Fluent in French & English.

Responsabilités

• Handle general IT ticketing and problem escalation.
• Support and manage IT onboarding and offboarding of employees.
• Troubleshoot and diagnose IT software and hardware issues.
• Manage IT software licenses and access rights.
• Create and maintain the IT knowledge base.

Connaissances

IT Technical Support

Problem-solving

Communication

Windows

macOS

Linux

Description du poste

A leading quantum computing startup in France is seeking an IT support technician to manage level 1 and 2 support across multiple sites. The role entails handling IT ticketing, managing employee onboarding and offboarding, troubleshooting software and hardware issues, and maintaining IT assets. The ideal candidate should have over 3 years of experience in IT support, be fluent in French and English, and be proficient with Windows, macOS, and Linux systems. The company offers competitive benefits and a flexible remote work policy.