Location
Netherlands, Spain, Portugal
Employment Type
Full time
Location Type
Remote
Department
Operations
The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within 0 / +2 UTC.
In this client-facing role, you’ll be the go-to expert for our customers and internal teams, solving complex HR challenges across a number of countries, including the Netherlands. Whether it’s advising on tricky terminations, navigating country-specific compliance, or unblocking sensitive people issues, your deep HR expertise and pragmatic mindset will help our customers feel supported and confident every step of the way. If you thrive on variety, love solving complex problems, and want to shape the future of global work, we want to hear from you.
Key Responsibilities
- Complex employee relations (ER) matters
- Act as a senior HR expert for complex ER matters across allocated countries, with in-depth knowledge in Dutch employment law and practice
- Provide pragmatic, solutions-focused guidance on high-risk and sensitive cases, including performance management, misconduct, investigations, and terminations
- Navigate nuanced local legal frameworks with confidence, ensuring compliance while supporting business objectives
- Partner with internal stakeholders and Oyster customers to deliver clear, actionable advice on complex people issues in a timely and commercially-minded way
Country HR information and knowledge
- Draft country-specific information on a wide range of HR topics in team format
- Answer questions on HR topics unable to be resolved by first-line teams
- Provide internal Oyster teams with training on HR topics as needed
- Look for opportunities to proactively improve country-specific HR information
- Attend customer calls when there are questions on country-specific HR information
- Work with other teams to problem-solve country-specific issues with HR knowledge
Projects
- Contribute to People Services and cross-functional projects toward the mission to enable companies to hire anyone, anywhere
Core Requirements
- Deep employee relations expertise in the Netherlands, with hands-on experience handling complex and high-risk cases (e.g. investigations, PIPs, terminations)
- Fluent in Dutch, with the ability to communicate confidently and clearly in both Dutch and English
- 6+ years of ER & HR generalist experience with a track record of supporting internal stakeholders and external clients
- Cross-country HR experience with a global focus (EMEA, AMER, LATAM, APAC)
- Culturally aware with a nuanced understanding of local HR practices across the regions supported
- Exceptional communicator, able to translate complex employment topics into practical, accessible advice (written and spoken)
- Solution-oriented and commercially minded, offering well-reasoned options and confident recommendations
- Skilled at stakeholder engagement, including presenting to senior leaders, clients, and cross-functional teams
- Change-ready and growth-driven, excited by ambiguity to improve processes and outcomes
- People-first mindset with a focus on customer, team member, and employee experience
- Strong experience partnering with Dutch Works Councils, including leading consultations
- [BONUS] Demonstrable experience with Employer of Record (EOR) and navigating international employment within EORs
- [BONUS] Additional languages
- [BONUS] Experience in a fast-paced, scaling startup or global tech environment
You\'ll also need
- A reliable home internet connection
- Fluent English and Dutch
How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.
Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission, including programs, workshops, and dedicated teams to support companies and knowledge workers in this new world of work. We embrace asynchronous communication and collaborative work and share how we work in the Oyster Public HQ to help other global teams learn from our experiences.
How YOU work
Different countries have different statutory benefits, cultures have different norms, and people have different needs. To best support our diverse team, we created How YOU Work — a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
- Work from anywhere: Oyster is a borderless, HQ-less company. As long as work gets done on time and you are authorized to work where you live, the world is your Oyster.
- Paid time off: 40 days off per year, including public/bank holidays and vacation/holiday leave where allowed by local law.
- Mental health support: Access to Plumm for mental well-being.
- Wellbeing allowance: Monthly wellbeing allowance through ThanksBen with a benefits catalogue.
- Flexible parental leave: Minimum of three months of paid parental leave; job held for 12 months (or longer if required by local jurisdiction).
- WFH stipend: Stipend for laptop and home office equipment.
The best jobs should be available to everyone
Oyster is committed to equal opportunity and inclusive employment. If you need accommodations during recruiting, email jobs@oysterhr.com with the subject line: Interview Accommodations. Our positions are published on our careers page, and our recruitment team will contact you from an @oysterhr.com address. We will never ask you to pay money as part of a job offer. If you receive a suspicious email, report it via the Compliance and Ethics Helpline.