HR Coordinator

OECD; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international organization in Paris is seeking a qualified candidate to provide specialised advice on medical and social insurance rules for staff. The ideal candidate will have over 5 years of experience in HR operations and must be fluent in both English and French. Responsibilities include managing sick leave processes and contributing to team training. The position offers competitive salary and benefits, with an emphasis on continuous improvement and employee relations.

Prestations

Monthly salary starts at 4,502.33 EUR

Exempt from French income tax

Open-ended appointment

Qualifications

• At least 5 years' experience in administration of social protection medical benefits, HR operations or a related field.
• Strong understanding of OECD medical and social insurance systems is necessary.
• Experience analysing case files and providing client-focused advice.

Responsabilités

• Provide specialised advice on medical and social insurance rules to staff.
• Manage certified sick leave processes and support staff during absence.
• Contribute to onboarding and training of new team members.

Connaissances

Employee Relations

Benefits Administration

Human Resources

HRIS

Formation

University degree in business or HR management

Outils

Microsoft Office Suite

SAP HCM

Description du poste

Main Responsibilities

Advanced Case Management & Client Service

• Provide specialised advice on medical and social insurance rules entitlements and procedures to active and former staff taking into account complex individual or family circumstances.
• Serve as a second‑level advisor for more intricate or unusual cases, ensuring consistent interpretation and effective communication with staff.
• Act as primary point of contact for queries on predetermined subjects requiring specialist knowledge, centralising responses.
• Contribute to managing generic email accounts.
• Handle sensitive situations with tact and discretion, escalating in a timely manner when required.
• Support temporary staff and newcomers by explaining applicable cover entitlements and procedures.
• Contribute to seamless benefits processing for all staff categories, ensuring quality and timeliness.

Administration of Medical & Social System Procedures

• Ensure accurate, timely management of certified sick leave, audit certificates, liaise with socio‑medical team, and support long‑term sick leave workflows.
• Coordinate work accident declarations and support occupational illness procedures.
• Prepare documentation for medical and invalidity boards, consolidating inputs from stakeholders.
• Support implementation of administrative decisions related to sick leave, parental leave, disabled‑child benefits or other entitlements in accordance with Staff and Pension Rules.
• Maintain or update intranet content on medical and social protection when required.
• Create and maintain a repository of attestations and documentation related to benefits and career history; issue attestations when required.

Operational Coordination & Knowledge Sharing

• Contribute to onboarding and functional training of new team members.
• Initiate informal knowledge‑exchange moments within the team to ensure consistent practices and rule interpretation.
• Act as coordination point for specific workflows or thematic areas (e.g., work accidents, long‑term sick leave, French social‑security benefits coordination) to keep colleagues aligned and cases progressing efficiently.
• Support the Head of Unit and senior HR coordinator during their absence, ensuring continuity while escalating matters needing authority.

Process Improvement, Reporting & Continuous Learning

• Identify and propose improvements to operational processes based on case‑experience data trends and user feedback; liaise with relevant HRM teams.
• Contribute to digitalisation and automation initiatives to improve efficiency.
• Prepare and draft clear statistical dashboard reports and briefing notes for internal use or senior management.
• Help maintain databases related to medical protection systems in OECD Member Countries.
• Stay current with evolving Staff Rules, OMESYS procedures and HRM systems.
• Actively contribute to cross‑HRM networks (e.g., RMA community) to facilitate collaboration and coherence.

Qualifications

Ideal Candidate Profile

Academic Background

• University degree in business, human resource management, public administration, or a closely related field.

Professional Background

• At least 5 years' experience in administration of social protection medical benefits, HR operations or a related field.
• Strong understanding of OECD medical and social insurance systems, procedures and systems or similar international organisation frameworks.
• Experience analysing case files and providing client‑focused guidance in a regulatory environment.
• Experience contributing to process improvement, digitalisation or workflow harmonisation initiatives.
• Good knowledge of the host country medical and social protection rules is an advantage.
• Ability to handle sensitive situations with tact and discretion, escalating to management when necessary.

Tools

• Excellent knowledge and experience with Microsoft Office Suite (Word, Excel, Outlook).
• Very good knowledge of human capital management (HCM) systems (e.g., SAP HCM) and/or quick learning of new systems.

Core Competencies

• OECD staff are expected to demonstrate behaviours aligned to six core competencies, assessed as part of this hiring process: Vision and Strategy (Level 1); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 2); Achieve Results (Level 1); Innovate and Embrace Change (Level 1).
• For definitions of each competency and levels 1‑3, refer to OECD Core Competencies.

Languages

• Working knowledge of both OECD official languages (English and French) is required.

Additional Information

Closing Date

• This vacancy will be filled as soon as possible; applications must be received no later than 23 h 59 04 March 2026 (Paris time).

Contract Duration

• Open‑ended appointment with no foreseen end date.

Please note that our Rules and Regulations stipulate the mandatory retirement age is 67.

What the OECD offers

• Monthly salary starts at 4 502,33 EUR plus allowances based on eligibility, exempt of French income tax.
• Consult the Staff Regulations applicable to officials of the OECD (note that from 1 July 2025 all official appointments will be made under the new contractual modalities).
• Learn more about what we offer and why the OECD is a great place to work.
• Browse our People Management Guidebook for all policies relating to people at the OECD, workplace environment and staff support.
• The appointment may be made at one grade lower in the specified job family based on the qualifications and professional experience of the selected applicant.
• This vacancy may be used to create a pool of candidates for comparable positions, both for open‑ended and fixed‑term functions.

Selection Process

For retained candidates, written tests/video‑recorded interviews are foreseen in mid‑March 2026, and panel interviews are planned for mid‑April 2026.

The OECD is an equal‑opportunity employer and welcomes applications from all qualified candidates who are nationals of OECD member countries, irrespective of racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.

The OECD promotes optimal use of resources to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.

Remote Work

No

Employment Type

Full‑time

Key Skills

• Employee Relations
• ATS
• Workers' Compensation Law
• Benefits Administration
• HRIS
• Payroll
• Employment & Labor Law
• ADP
• Administrative Experience
• Human Resources
• Recruiting
• Workday