Hotel Operations Manager (mfd) New Opening

Ruby Hotels; Marseille; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading hospitality group in Marseille is seeking a Hotel Manager to oversee operations and lead a passionate team. You will ensure exceptional guest experiences and foster a positive work environment. The ideal candidate will have a background in hospitality management, excellent leadership skills, and fluency in French and English. Join us and contribute to creating a unique Ruby experience.

Prestations

Team events

Mobility allowance

Sports program support

Ruby F&B-Credit

Professional development opportunities

Qualifications

• Completed professional training in the hotel industry.
• Experience in operational leadership in hospitality or gastronomy.
• Fluent in French and English.

Responsabilités

• Lead your team fostering professional and personal development.
• Manage duty and holiday schedules ensuring smooth work processes.
• Handle daily operations and guest services.
• Monitor compliance with safety and legal regulations.
• Collect and respond to guest feedback creatively.

Connaissances

Leadership

Coaching

Communication

Problem Solving

Guest Relations

Formation

Degree in Hospitality or Business Administration

Outils

POS

PMS

Business Management Software

Description du poste

At Ruby your personality really matters your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground.

Hey Sunshine

You think travelling is more than just the next summer holiday but the feeling of being at home anywhere in the world That your workplace should be a place with personality and soul where new ideas come to life Then you are the missing olive in our Martini the missing melody in our music and the heartbeat of our Ruby Marseille.

Our Ruby Lilou is all about contrasts : lavender calm meets bold street art seaside ease meets punkish rebellion. Inspired by Marseilles La Belle Re-Belle spirit weve blended Provences soft colours and slow lifestyle with the citys raw creative edge a place made to both relax and rebel. With 237 rooms and a spacious rooftop terrace above Boulevard des Dames Ruby Lilou sits at the heart of it all. Between the old port La Joliettes business buzz and the winding lanes of Le Panier Marseilles cultural soul is right on your doorstep.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europes most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy creating a contemporary and affordable form of luxury.

Join us and make it your own story

What You'll Do

• lead your team on eye level fostering both professional and personal development through coaching and regular feedback sessions while creating a positive team atmosphere as a role model
• ensure effective duty and holiday schedules as well as smooth work processes like to think out of the box and critically questioning existing processes
• take charge of daily operations roll up your sleeves and actively join in lead briefings and demonstrate what exceptional service truly means
• live the Ruby Spirit and take care of the execution of our internal styles and quality standards
• support your Hotel Manager in recruiting the best talents and thus build a strong team
• handle monthly closings inventories invoice control payroll preparations and regular orders for F&B and operating supplies (SOE)
• ensure that everything is in order and monitor compliance with HACCP occupational safety fire protection other legal regulations
• ensure that our guests feel completely at home and are willing to revisit by collecting analysing and responding to guest feedback concerns or complaints and finding creative and charming solutions

About You

• completed professional training in the hotel industry and / or hold a degree in hospitality or business administration
• experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
• good knowledge of POS PMS and business management.
• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
• a warm and welcoming personality and your communication skills allow you to shine in every interaction
• a knack for charming guests with a hands‑on mentality to match
• fluent in French and English

What's In It For You

Thats how we groove :

• your style your smile your ideas bring your personality to work. Maybe even with a new tattoo piercing or hair colour on us
• better together at work during team events or just because its Monday
• sip snack repeat - with your Ruby F&B-Credit
• no more excuses we support your sports program
• for staff rates - for you and your travel buddy
• no matter how you get to work a mobility allowance comes on top
• take it to the next level secure yourself some extra cash through talent scouting positive reviews and an individual bonus agreement
• level up your game trainings coaching and mentoring you get the chance to grow just like Ruby does
• innovation is part of our DNA Lean Luxury paperless cashless you name it

Diversity Equity & Inclusion

• ...you can love whoever you want to
• ...you should decide for yourself whether and with which pronouns you would like to be addressed
• ...you can be proud of your heritage and culture
• ...you dont have to justify your religion or world view
• ...you are good just as you are and make our team and Rubys diversity unique

We can't deal with isms

Racism sexism heterosexism antisemitism and such kind of isms are not tolerated here.

Whether youre a social butterfly with a flair for cocktail-shaking a creative soul with an eye for design or a pro at planning and behind-the-scenes magic - theres a place for you at Ruby. Were always looking for friendly faces and passionate team players .

Not perfect CVs but great personalities wholl help us create hotels and workspaces with character and soul . So whatever makes you tick join us and start your Ruby story.

Any questions about our pitch Then contact us at or.

Your Ruby Recruitment Team

Position Details

Required Experience: Manager

Key Skills: Animation,Corporate Advisory,Customer Care,Ethernet,Corporate Development

Employment Type: Full Time

Experience: years

Vacancy: 1