French-Speaking Support Advisor

Cross Border Talents; Bourgogne-Franche-Comté; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading customer experience organization is seeking a French-Speaking Customer Support Representative to join their team in Lisbon. You will assist customers through various channels and collaborate closely with internal teams to enhance service quality. The role requires native-level French and B2 English proficiency. Competitive salary package, including relocation assistance and various allowances, offered. Start your exciting journey in Lisbon now.

Prestations

Meal allowance

Rent allowance

Full relocation assistance

Private health insurance

Qualifications

• Native-level French required for effective customer support.
• B2 English proficiency needed for internal communications.
• Customer-oriented with a strong willingness to learn.

Responsabilités

• Support French-speaking customers via phone, email, and chat.
• Deliver clear and empathetic assistance to customers.
• Collaborate with internal teams to enhance customer satisfaction.

Connaissances

Native-level French (Metropolitan accent)

B2 English proficiency

Customer-focused mindset

Description du poste

🌍 French-Speaking Customer Support Representative – Lisbon, Portugal
Full-time | On-site | Immediate Availability

Looking to grow your career in a city known for its warm climate, safety, and international lifestyle? Lisbon continues to attract professionals from all over Europe thanks to its booming digital sector and high quality of life. This is your chance to join one of the world’s most respected customer experience organizations—recognized for its multicultural teams, strong training culture, and people-first approach.

Your Day-to-Day

• Support French-speaking customers by phone, email, and chat.
• Deliver clear, helpful, and empathetic assistance.
• Ensure each interaction reflects a high standard of service.
• Work closely with internal teams to improve overall customer satisfaction.

What You Bring

• Native-level French (Metropolitan accent).
• B2 English proficiency.
• EU passport or valid Portuguese Residence Card.
• Ready to relocate to Lisbon and available to start soon.
• Customer-focused mindset and eagerness to learn.

What You’ll Receive

• Competitive salary package aligned with Lisbon market.
• Meal allowance and rent allowance.
• Full relocation assistance, including flight reimbursement.
• Private health insurance.
• A diverse, inclusive workplace with real opportunities for internal mobility.

🌟 Start your journey in one of Europe’s most exciting cities—apply today!