French speaking Customer Representative

Cbtalents; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A customer service company is seeking a French-speaking Customer Service Representative in Braga, Portugal. The candidate will handle customer inquiries and resolve issues to ensure satisfaction. Requirements include native or C2-level French and the right to work in Portugal. The role involves working rotating shifts and offers a competitive salary along with various benefits, including a welcome bonus and health insurance after six months.

Prestations

Performance Bonus

Meal Allowance

Health Insurance

Paid Holidays

Welcome Bonus

Qualifications

• Native or C2-level French is mandatory.
• Valid EU ID and right to work in Portugal.
• Good communication and problem-solving skills required.

Responsabilités

• Support customers by handling inquiries.
• Resolve issues to ensure customer satisfaction.

Connaissances

Native or C2-level French

Communication skills

Problem-solving skills

Description du poste

Location & Start Date

Braga, Portugal (On-site)

Start Date: 15 January 2026

Job Description

We are looking for a French-speaking Customer Service Representative to support customers by handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Requirements

• Native or C2-level French (mandatory)
• Valid EU ID
• Right to work in Portugal
• Good communication and problem-solving skills
• Availability to work on-site in Braga

Work Schedule

Monday to Friday: Rotational shifts between 07:00 – 19:00

Saturday & Sunday: 09:00 – 13:00 (rotational)

2 days off per week (rotational)

Salary & Benefits

• Base Salary: €880 (paid over 14 months)
• Performance Bonus: €168 (paid over 12 months)
• Complexity Bonus: Not applicable
• Meal Allowance: €7.63 per working day
• Health Insurance: Provided after 6 months
• Paid Holidays: 22 days per year

Additional Information

Welcome Bonus paid in 12 monthly installments during the first year (subject to attendance conditions)