French-Speaking Customer Expert Remote from Greece

EU Best Jobs; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment agency in France is seeking a customer service representative to deliver exceptional service and support to customers. The ideal candidate will demonstrate excellent French and English communication skills and have prior experience in a premium or luxury brand environment. This role offers competitive pay and assistance with relocation to Greece, including flight coverage and accommodation support, along with ongoing professional development in a state-of-the-art workplace.

Prestations

Complete relocation support

Competitive monthly salary

Health care benefits

Professional growth opportunities

Free online language courses

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Formation

Bachelor's degree preferred

Description du poste

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent French language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelors degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration