French-Speaking Customer Expert - Remote from Greece

EU Best Jobs; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A reputable European recruiting agency is seeking a customer service representative to join their team in Montpellier, France. The ideal candidate will possess excellent French and English skills, have experience in premium customer service, and be able to handle sensitive situations with care. This role offers full relocation support to Greece, a competitive salary with additional health benefits, and professional growth opportunities in a supportive work environment.

Prestations

Relocation support including flight expenses and accommodation

Competitive salary with 14 monthly payments

Health care benefits

Full training by certified instructors

Free online Greek language courses

Qualifications

• Must have excellent communication skills in both French and English.
• Experience in a premium customer service environment is preferred.
• Ability to handle sensitive cases with empathy.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Manage customer cases and ensure satisfaction.

Connaissances

Excellent French language skills

Very good English communication skills

Previous experience in customer service

Strong interpersonal skills

Formation

Bachelor’s degree preferred

Outils

CRM systems

Description du poste

We are EU Best Jobs — your trusted link to top job opportunities across Europe. Our mission is simple: to make it fast, safe, and easy for you to find rewarding work abroad. Whether you are looking for a fresh start or a step up, we connect you with employers who value your skills.

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction, whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent French language skills.
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas