French Senior Business Travel Consultant - relocate to Portugal

Workster; Strasbourg; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading business travel management company is seeking a Senior Business Travel Consultant for their Lisbon team. The role includes organizing travel arrangements for corporate clients and ensuring compliance with travel policies. Candidates should have at least 5 years of experience in business travel consulting and proficiency in both French and English. This position offers a fantastic relocation package along with a competitive salary and hybrid working model.

Prestations

Relocation package

Competitive salary

Comprehensive health insurance

Paid parental leave

Commuting support

Mental health programs

Internet allowance

Onboarding and training opportunities

Qualifications

• French level C1 (spoken and written) and C1 English.
• Minimum 5 years of experience in business travel consulting.
• At least 3 years of experience working with a GDS system.

Responsabilités

• Provide customer service to corporate clients via phone, email, and chat.
• Manage complex bookings: flights, trains, hotels, rental cars, etc.
• Ensure compliance with SLAs and quality standards.

Connaissances

Business travel consulting

GDS system (e.g., Sabre, Amadeus, Galileo)

Customer service

Multitasking

Problem-solving

Organizational skills

Communication in French

Communication in English

Outils

Gmail

Zendesk

Slack

Salesforce

Description du poste

Workster is partnering with a leading company in the field of business travel management, corporate cards, and expense solutions to recruit a Senior Business Travel Consultant to join their Lisbon-based team. You will have a fantastic relocation package waiting for you to one of Europe's top capitals.

In this role, you will support corporate clients by organizing their travel arrangements – including bookings for flights, hotels, rail, and other travel services. You’ll ensure a seamless travel experience, assist with self-service tools, and ensure compliance with company and customer travel policies.

Work Model: Full-time – hybrid from Lisbon.

Your Responsibilities

• Provide customer service to corporate clients via phone, email, and chat
• Assess customer needs and travel preferences efficiently
• Manage complex bookings: flights, trains, hotels, rental cars, etc.
• Assist with self-service platforms and travel apps
• Ensure compliance with SLAs and quality standards
• Follow global travel and compliance policies
• Share feedback on service improvements and internal processes
• Participate in team meetings and discussions on travel industry trends
• Meet attendance and performance targets

Your Profile

• French level C1 (spoken and written) and C1 English
• Minimum 5 years of experience in business travel consulting (including flights, trains, hotels)
• At least 3 years of experience working with a GDS system (e.g., Sabre, Amadeus, Galileo) – mandatory
• Previous experience in customer service or contact center is a plus
• Confident with tools like Gmail, Zendesk, Slack, and Salesforce
• Willingness to work shifts (Monday–Sunday, between 7 : 00 and 23 : 00)
• Strong multitasking, problem-solving, and organizational skills
• Professional and empathetic communication style
• Additional language skills (e.g., French, Italian, Spanish) are an asset

The Offer

• Fantastic relocation package including flight and first months of accomodation paid for
• Competitive salary based on experience and qualifications
• Hybrid working model in Lisbon after relocation
• Comprehensive health, dental, and vision insurance
• Paid parental and bereavement leave
• Commuting support
• Mental health programs
• Internet allowance for home office
• Onboarding, training, and career development opportunities

Ready to start an international career from Portugal?

Send your English CV to [e-mail] or apply directly via LinkedIn.

Join a multicultural team and shape the future of customer experience in business travel!