French Gaming Customer Advisor - Remote

Foundever; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A global leader in customer experience is seeking a Customer Service Specialist to join their French Customer Support team for a leading gaming brand. This role requires proficiency in French (C1) and intermediate English (B1), along with strong communication and self-organizing skills. Candidates will handle customer inquiries, maintain technical knowledge of products, and log all interactions. The position offers competitive wages, private healthcare, and a multicultural work environment designed for professional growth.

Prestations

Competitive wages

Private healthcare insurance

Paid professional training

Monthly performance-based bonuses

Continuous learning opportunities

Qualifications

• Strong communication skills in both French and English.
• Previous experience in customer service is preferred.
• Ability to work under pressure and meet deadlines.

Responsabilités

• Respond efficiently to customers’ enquiries.
• Develop a full technical knowledge of products.
• Log all calls accurately as per procedures.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Impeccable communication skills

Self-organizing skills

Proactive approach

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A global leader in customer experience is seeking a Customer Service Specialist to join their French Customer Support team for a leading gaming brand. This role requires proficiency in French (C1) and intermediate English (B1), along with strong communication and self-organizing skills. Candidates will handle customer inquiries, maintain technical knowledge of products, and log all interactions. The position offers competitive wages, private healthcare, and a multicultural work environment designed for professional growth.