French Customer Service Representative - Relocate Abroad

Cbtalents; Marseille; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international customer service firm is looking for a French-speaking Customer Service Representative to relocate and support clients abroad. The role requires fluency in French and English, strong communication skills, and a customer-focused attitude. Benefits include a competitive salary, a relocation package, and professional development opportunities. This is an on-site position in various countries including Bulgaria, Greece, or Portugal.

Prestations

Competitive monthly salary + 2 extra months

Relocation package

Health coverage

Comprehensive training

Opportunities for professional development

Free online language courses

Corporate social responsibility initiatives

Qualifications

• Fluency in French and English is mandatory.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy with comfort in using support tools.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with product, order, service, billing inquiries.
• Escalate unresolved issues to internal departments.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Problem-solving skills

Basic computer literacy

Outils

CRM systems

Description du poste

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: French + English

About the Role

We are hiring a French-speaking Customer Service Representative to relocate and support an international brand abroad!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary + 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.