French customer service agents - Relocation support offered to Lisbon

Cross Border Talents; Paris; Hybride; EUR 25 000 - 35 000; Plein temps

Résumé du poste

An international recruitment firm is seeking a French Customer Service Representative to join their team in Lisbon. This role involves providing exceptional customer support via phone and email, with a focus on positive experiences. Ideal candidates should be fluent in French, have a solid level of English, and possess strong communication skills. Relocation support is provided, making this an exciting opportunity for professionals looking to relocate.

Prestations

Competitive salary

Paid training

Ongoing support

Relocation support

Qualifications

• Previous customer service experience is a plus.
• EU passport or eligibility to work in Portugal.

Responsabilités

• Handle customer inquiries in French (and occasionally in English).
• Provide accurate information about products and services.
• Resolve customer issues efficiently and professionally.
• Maintain a friendly, empathetic, and professional attitude.
• Collaborate with internal teams to improve customer satisfaction.

Connaissances

Native or fluent in French

Good level of English (B1+)

Strong communication skills

Problem-solving skills

Description du poste

Job Title: French Customer Service Representative – Lisbon (Relocation Support Offered)

📍 Location: Lisbon, Portugal – Relocation support provided

💼 Job Description: We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.

Responsibilities

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to improve customer satisfaction

Requirements

• Native or fluent in French
• Good level of English (B1+ or higher)
• Strong communication and problem-solving skills
• Previous customer service experience is a plus
• EU passport or eligibility to work in Portugal

Benefits

• Competitive salary
• Paid training and ongoing support
• Relocation support (flight, temporary accommodation, administrative assistance)
• Dynamic, international, and supportive work environment

Interested? send us your resume to : [e-mail] or via whatsapp to [phone]