Field Clinical Specialist, EP (Paris)

Boston Scientific Gruppe; Paris; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading multinational healthcare company is seeking a Field Clinical Specialist for the Paris region. This role requires clinical support expertise in Electrophysiology, with extensive travel across hospitals. You will educate healthcare personnel on product usage and handle complex customer needs. Ideal candidates have relevant healthcare degrees and bilingual proficiency in French and English. Benefits include a supportive team culture and excellent training programs.

Prestations

Attractive benefits

Excellent training/development programs

International opportunities

Qualifications

• Clinical experience within Electrophysiology or Cardiac Rhythm Management is beneficial.
• Can understand and communicate complex technical and clinical details.
• Professional working proficiency language skills in both French and English.

Responsabilités

• Act as a primary resource for clinical support in case coverage.
• Provide education support on product usage and gather customer feedback.
• Develop a deep understanding of hospital workflows and physician relationships.

Connaissances

Clinical experience

Communication skills

Team player

Adaptability

Customer service

Formation

Degree in Biomedical Sciences or healthcare

Description du poste

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role

The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Territory, Regional, National or EMEA level.

Working with the electrophysiology (EP) portfolio, this role covers the Paris region, with some additional case support as and when required by client needs. Work is driven by Customer demand and pre-planned support requirements, and the primary focus is case support, using clinical expertise to influence Customer usage of the full portfolio.

This remote field-based role offers a permanent position and requires extensive travel across the Paris region (up to five days per week).

Responsibilities

• Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
• Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.
• Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
• Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
• Support the team to achieve projected sales goals and increase sales revenues.
• Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel to make new contacts in hospital departments and to identify key decision makers.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Record customer information and activities in company’s CRM system.
• Provide education support on product usage and customer training.
• In this role, you will be responsible for the Paris region and may on occasion be required to support colleagues in neighboring regions.
• This remote field-based role requires frequent weekly travel across the Paris region (up to five days per week) based on customer needs.

Requirements

• Clinical experience within Electrophysiology or Cardiac Rhythm Management is beneficial.
• Successfully completed degree studies within Biomedical Sciences or healthcare subject is beneficial.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.
• Professional working proficiency language skills in both French and English.

What we offer

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Fast growing and innovative environment.
• A company team culture.
• International opportunities.
• Excellent training/development programs.