Customer Support Representative (French Market) -Athens / Remote

LJ Global Horizon; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading customer service provider is seeking candidates to support French customers. Responsibilities include providing accurate product information, resolving inquiries, and achieving satisfaction targets. The ideal candidate must be a native French speaker with strong communication skills and customer service experience. The role offers competitive compensation, relocation support, and career growth opportunities.

Prestations

Competitive salary + up to 200/month bonus

Airport pick-up + 2 weeks hotel stay

Rental agency fee covered

Private health insurance

Career growth opportunities

Qualifications

• Must provide customer support via phone, email, and chat.
• Strong communication and problem-solving skills required.
• Flexibility for rotating shifts is necessary.

Responsabilités

• Support French customers with inquiries.
• Provide accurate product and service information.
• Resolve inquiries with professionalism.

Connaissances

Native / near-native French

English B2+

Strong communication skills

Problem-solving skills

Customer service experience

Description du poste

Overview

Location: Athens, Greece (on-site or remote from Greece)

Contract: Full-time

Training: 2 weeks (fully paid)

Start date: Multiple starting dates available

Responsibilities

• Support French customers via phone, email & chat


• Provide accurate product / service information


• Resolve inquiries with empathy & professionalism


• Update records & follow escalation procedures


• Achieve quality, satisfaction & productivity targets

Requirements

• Native / near-native French + English B2+


• EU citizenship or Greek residence card


• Strong communication & problem-solving skills


• Customer service experience preferred


• Basic PC & CRM knowledge


• Flexibility for rotating shifts

Benefits

• Competitive salary + up to 200 / month bonus


• Airport pick-up + 2 weeks hotel stay


• Rental agency fee covered & housing support


• Relocation package (flights, accommodation)


• Private health insurance


• Career growth opportunities


• Multicultural, modern workplace