Customer support

Cbtalents; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A global online community support company is seeking a Customer Service Representative fluent in Swedish and English. This remote role offers relocation support to Greece, allowing you to enjoy the Mediterranean lifestyle. Key responsibilities include providing empathetic customer support, investigating issues, and advocating for community safety. Ideal candidates should have strong communication and problem-solving skills, with some customer service experience preferred. Join us to help create a safer online world while living your best life.

Prestations

Performance Bonus: Up to 160 monthly

Flexible Shifts: Rotating shifts, Mon-Sun, 7 AM-10 PM

Relocation package: Flight ticket within EU and airport pickup

Career Growth: Develop skills in tech, communication, and leadership

Cultural Connection: Global perspective in work and daily life

Qualifications

• Up to 1 year of customer service experience (not required but a plus!).
• Familiarity with digital platforms (training provided).

Responsabilités

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Connaissances

Strong communication skills

Problem-solving skills

Fluency in Swedish

Fluency in English

Interpersonal skills

Description du poste

Work. Travel. Thrive.

Relocate to Greece This year and Work Remotely!

Are you fluent in French and passionate about helping others? Join us as a Customer Service Representative supporting a global online community fully remote, with relocation support to help you settle smoothly into beautiful Greece. This is your chance to build a meaningful career while embracing the Mediterranean lifestyle – imagine sunsets in Santorini or morning strolls through Athens before starting your workday.

What You’ll Do

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the user experience
• Fluency in Swedish and English
• Strong interpersonal and analytical skills
• A solutions‑driven mindset and passion for helping others

What You Bring

Familiarity with digital platforms (training provided)

Relocation Package (for candidates from another EU country)

• Flight ticket within the EU
• Airport pickup
• Whats in it for you?
• Performance Bonus: Up to 160 monthly
• Flexible Shifts: Rotating shifts, Mon‑Sun, 7 AM‑10 PM
• Career Growth: Develop skills in tech, communication, and leadership
• Cultural Connection: Embrace a global perspective in your work and daily life

What We’re Looking For

• Strong communication & problem‑solving skills
• Up to 1 year of customer service experience (not required but a plus!)
• A passion for helping others and making the internet a better place

Why Join Us?

Be part of something meaningful. Help create a safer, more supportive online world all while living your best Mediterranean life.