Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment firm is seeking a Customer Support Specialist to work remotely, assisting customers via phone, chat and email. The role requires fluency in French and strong communication skills in English, alongside problem-solving abilities. The ideal candidate will thrive in a fast-paced environment and help maintain high customer satisfaction. The position offers competitive compensation and support for relocation expenses to Greece, including flights and accommodation.

Prestations

Support for relocation expenses

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Qualifications

• Fluency in French is a must.
• Excellent communication skills in English are required.
• Problem-solving and communication skills are essential.
• Technical knowledge is very helpful.

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and close customer cases efficiently.
• Maintain high customer satisfaction levels.
• Build professional relationships with partners.
• Meet targets as outlined in client agreements.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Ability to multitask

Description du poste

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas