Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Support Specialist. In this remote position, you will engage with customers primarily in French and English, ensuring their satisfaction and resolving their inquiries. You'll receive comprehensive relocation support to Greece, competitive salary, health benefits, and professional development opportunities.

Prestations

Relocation support including flight and accommodation

Competitive monthly salary with bonuses

Health care benefits

Free Greek language courses

Full training provided

Opportunities for professional growth

Community and social responsibility initiatives

Qualifications

• Fluency in French is required.
• Strong communication skills in English.
• Proven problem-solving abilities.

Responsabilités

• Communicate with customers via phone, chat, and e-mail.
• Track and resolve customer cases in a timely manner.
• Maintain high customer satisfaction by representing the brand professionally.
• Build strong, supportive relationships with partners.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Description du poste

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas