Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is looking for a Customer Support Specialist to handle customer interactions via phone, chat, and email. The position offers a competitive salary and substantial relocation support to Greece. Candidates should be fluent in French and possess strong communication skills in English. Join a dynamic team in a fast-paced environment that values professional growth and a supportive workplace.

Prestations

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous discounts

Free online Greek language courses

Qualifications

• Fluency in French is essential.
• Excellent communication in English is required.
• Ability to multitask and adapt in a fast-paced environment.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Ensure cases are closed efficiently and timely.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player

Description du poste

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas