CSM Business Process Consultant – French Speaking

Alldus International Consulting Ltd; Paris; À distance; EUR 60 000 - 80 000; Temps partiel

Résumé du poste

A leading consulting firm is seeking a Project Lead / ServiceNow Business Process Consultant for a remote role. The successful candidate will drive process optimization and lead a high-impact project for a key enterprise client. Strong ServiceNow consultancy experience and project leadership skills are essential. This is a 3-month rolling contract with an immediate start date.

Qualifications

• Proven experience in leading ServiceNow CSM implementations.
• Strong understanding of ITIL processes.
• Ability to analyze and improve business processes.

Responsabilités

• Lead ServiceNow CSM implementation.
• Analyze and improve business processes using ServiceNow best practices.
• Manage stakeholders, timelines, and project risks.

Connaissances

ServiceNow consultancy

Project leadership

Communication

Stakeholder management

Formation

Relevant ServiceNow certifications

Description du poste

Job Title: Project Lead / ServiceNow Business Process Consultant
Contract: 3-Month Rolling
Location: Remote
Start Date: ASAP

Our client, a Prestigious High-Priority Customer, is hiring a skilled CSM Project Lead / ServiceNow Consultant to deliver a high-impact project for a key enterprise client. This role combines hands-on ServiceNow expertise with project leadership, driving process optimisation and ensuring successful delivery.

Responsibilities

• Lead ServiceNow CSM implementation.
• Analyse and improve business processes using ServiceNow best practices.
• Leading project from Business Process & Functional expert level
• Manage stakeholders, timelines and project risks.

Skillset

• Strong experience in ServiceNow consultancy and project leadership.
• Deep understanding of ServiceNow modules and ITIL processes.
• Excellent communication and stakeholder management skills.
• Relevant ServiceNow certifications preferred.