Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; À distance; EUR 28 000 - 40 000; Plein temps

Résumé du poste

A leading travel service provider is seeking Client Journey Coordinators to support clients throughout the travel planning process. This fully remote role requires detail-oriented and customer-focused individuals who excel in communication. Responsibilities include understanding client preferences, providing tailored recommendations, and coordinating travel itineraries. Enjoy flexible scheduling and access to travel-related benefits, as well as opportunities for professional development within a supportive team environment.

Prestations

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Qualifications

• Detail-oriented individuals who enjoy helping others.
• Strong communication skills to interact with clients.
• Ability to work in a remote and flexible environment.

Responsabilités

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Connaissances

Detail-oriented

Customer-focused

Communication skills

Organizational skills

Outils

Client management systems

Description du poste

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment