Business Development Representative - Transpacific

ZIM Integrated Shipping Services Ltd.; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A global logistics and shipping company is seeking a Business Development Representative focused on the Transpacific Trade Lane. This role involves developing customer relationships, increasing sales within the assigned territory, and providing exceptional customer service. Candidates should have at least 3 years of experience in business development and be fluent in Cantonese or Mandarin, with strong preferences for candidates experienced in trucking brokerage or freight forwarding. The position requires considerable travel, about 50%, within the designated region.

Qualifications

• Minimum 3 years of proven experience in Business Development with non-asset trucking brokerage and/or Freight Forwarders.
• Experience with local non-asset trucking brokerage and/or Asset ground operators is preferred.

Responsabilités

• Develop customer portfolio and manage sales for new customers.
• Increase client base within assigned territory and manage profit margins.
• Travel within the assigned territory is required about 50%.

Connaissances

Fluent in Cantonese or Mandarin

Proficient in MS Office

Fluent in English

Formation

Economics/Business Management/Marketing/Logistics/International Negotiation

Description du poste

Overview

Business Development Representative - Transpacific

At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way. With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe.

Main Purpose of the Role: As part of ZIM Log sales team, you will be responsible for developing ZIM Logistics’ customer base, by promoting ZIM Logistics’ products and services specifically with a focus on "air" or "ocean" freight and all other value added services in the designated territory of responsibility. Developing long term relationships to create a sustainable, profitable, consistent, and recurrent business. The successful candidate will ensure that ZIM Log meet its business objectives by increasing revenue and gross margin.

Major Areas of Responsibility

• Develop customer portfolio and manage sales for new customers, providing outstanding customer service to increase customer retention
• Increase client base within assigned geographical territory, manage profit margins and provide innovative solutions
• Procure and present rate quotes to customers
• Maintain sales database on a continuous basis and generate weekly and monthly reports
• Research market trends and propose sales/marketing strategies
• Travel within the assigned territory is required about 50%

Main Tasks

• Actively seek out new sales opportunities by identifying and pursuing new customers in the designated territory
• Make regular sales calls and visits to existing and prospective accounts
• Meet and exceed sales objectives by leading and expanding the customer base
• Establish strong relationships with prospects' and customers' decision makers, while promoting ZIM Logistics’ products and services
• Build up and maintain long-lasting relationships with existing and new suppliers (air/sea carriers, trucking, warehouse) for pricing and procurement activities support
• Assist in bringing a satisfactory resolution to any dispute or dissatisfaction issue with customers
• Maintain Sales Database/CRM with sales activities

Requirements

• Strong preference being given to candidates who are fluent in Cantonese or Mandarin with experience on the Transpacific Trade Lane
• Academic education: Economics/ Business Management/ Marketing/ Logistics/ International Negotiation - preferred
• Minimum 3 years of proven experience in Business Development with non-asset trucking brokerage and/or Asset ground operators / Freight Forwarders
• Working experience in a local non-asset trucking brokerage and/or Asset ground operators / Freight Forwarder - preferred
• Proficient in MS Office
• Fluent in English (Speaking, reading and writing)

Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.

Sales work alongside Customer Service and Business Development to create a holistic customer experience.