Bilingual Content Moderator & Customer Support — EU (Portugal)

Velenosi & Meredith Consulting; Clermont-Ferrand; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international consulting firm is seeking a Content Moderator / Customer Service Specialist fluent in French and confident in English to join their team in Portugal. The role involves moderating content, responding to user inquiries, and ensuring a safe online environment. Ideal candidates are organized, detail-oriented, and possess EU citizenship. A welcome bonus and relocation support are offered.

Prestations

Welcome bonus of 3000 EUR

Relocation support

Full paid training and onboarding

Qualifications

• Native or C2-level French with strong English communication skills.
• EU citizenship or a valid EU passport is required.
• Organized, emotionally resilient, and detail-oriented.

Responsabilités

• Moderate user content according to platform standards.
• Respond to customer inquiries via email, chat, or ticketing systems.
• Maintain a secure and respectful user environment.

Connaissances

Fluent French (C2/native)

Confident English (B2+)

Customer service experience

Description du poste

An international consulting firm is seeking a Content Moderator / Customer Service Specialist fluent in French and confident in English to join their team in Portugal. The role involves moderating content, responding to user inquiries, and ensuring a safe online environment. Ideal candidates are organized, detail-oriented, and possess EU citizenship. A welcome bonus and relocation support are offered.