Account Development Representative

Cantata Health Solutions; Offre d’emploi; Hybride; EUR 56 000 - 74 000; Plein temps

Résumé du poste

A leading healthcare technology company is seeking an Account Development Representative to drive growth for their Arize EHR platform. This fully remote role involves identifying prospects, conducting outreach, and engaging with key decision-makers in behavioral health and human services. The ideal candidate is experienced in sales, particularly in SaaS contexts, with excellent communication skills. Benefits include medical, dental, vision insurance, and a collaborative virtual work environment.

Prestations

Medical, dental, and vision insurance

401(k) with match

Paid time off

Employee recognition program

Qualifications

• 2–5 years of success in healthcare technology sales or customer service.
• Excellent verbal and written communication skills.
• Proficiency with LinkedIn for professional outreach.

Responsabilités

• Identify and engage potential clients for the Arize EHR platform.
• Conduct outreach through calls, emails, and LinkedIn.
• Collaborate with sales teams to qualify leads and build relationships.

Connaissances

Healthcare technology sales

Time management

Customer service

Communication skills

Curiosity about behavioral health

Outils

HubSpot CRM

LinkedIn

Description du poste

Cantata Health Solutions, LLC | Full time

Cantata Health Solutions is transforming behavioral health and human services care through our innovative, easy-to-use solutions. Led by a team of clinical, technical, analytical, and support professionals with deep industry experience, our people are passionate about the communities our customers serve and want to help them provide the highest quality services.

Job Description

This is a remote position.

Responsibilities

• The Account Development Representative (ADR) is a key player in Cantata’s growth engine. You will identify and engage behavioral health and human services provider organizations that can benefit from our Arize EHR platform. As the first point of contact, the ADR will blend research, outreach, and authentic conversation to understand each organization’s mission and needs; collaborate with marketing and sales teams to qualify opportunities and build meaningful relationships that drive organizational transformation through technology.
• Conduct outbound outreach (calls, emails, and LinkedIn) to introduce Cantata and the Arize EHR platform.
• Identify and qualify inbound leads from marketing campaigns and determine fit.
• Research behavioral health and human services provider organizations including nonprofits, CCBHCs, and state-funded providers.
• Proactively engage decision-makers such as CEOs, CFOs, COOs, CIOs, and Clinical Directors to understand their operational and clinical challenges.
• Represent the company at trade shows, conferences and user meetings.
• Coordinate discovery calls between prospective customers and their assigned Business Development Executive.
• Log all contact activity, notes, and outcomes in the company’s CRM system (HubSpot) in an accurate, timely and complete manner.
• Monitor results and make data-driven decisions to adjust campaigns, strategy, and tactics.
• Collaborate with marketing and sales to refine messaging and improve campaign performance.
• Support the sales team in later stage deal activities, up to and including closing your own deals.
• Meet or exceed monthly metrics for outreach, meetings booked, and qualified opportunities created.
• Represent Cantata with professionalism, empathy, and a deep understanding of the behavioral health and public sector missions.

Qualifications

• Minimum Qualifications (Knowledge, Skills, and Abilities): 2–5 years of demonstrated success in healthcare technology sales, business development, or customer service (preferably in SaaS).
• Fanatical about time management, prioritization and attention to detail; able to organize outreach, research, and follow-up efficiently while helping drive the accuracy, completeness and timeliness of our CRM data capture and processes.
• Dedicated to the success of our customers.
• Excellent verbal and written communication skills.
• Fast learner — able to absorb new training, product information, and industry updates and apply them quickly.
• Strong curiosity about behavioral health, healthcare operations, public sector systems, and emerging technology trends.
• Self-motivated and goal-oriented, able to work independently in a fast-paced, team-driven environment.
• Proven success with LinkedIn, including maintaining an active professional profile and using LinkedIn for research and outreach.

Preferred Qualifications

• Familiarity with SaaS-based Electronic Health Record (EHR), Revenue Cycle Management, and/or Case Management solutions.
• Experience working in or with behavioral health and human services provider organizations.
• Understanding of behavioral health and human services funding and regulatory environments (e.g., Medicaid, CCBHC).
• Experience using AI-powered sales tools such as Gong.io, ChatGPT, Seamless.AI, or similar AI agents to accelerate research, outreach, and learning.
• Experience with HubSpot CRM and Marketing Automation tools.

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

We offer medical, dental, and vision insurance; 401(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Cantata Health Solutions, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran status, disability or genetic information or any other reason prohibited by law in employment.