Work & Travel in Greece (Fully Remote Job With Relocation Package)!

Oceanic View Solutions; Málaga; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

Oceanic View Solutions is seeking a Remote Spanish Customer Service Representative to join their team, enhancing user experiences while working from Greece. The role involves assisting users with inquiries, advocating for their needs, and applying strong communication and analytical skills. Ideal candidates should be fluent in Spanish and English, and have a background in customer service. Competitive salary and relocation support provided.

Servicios

Relocation package

Performance bonus

Formación

• Fluency in Spanish (C1) and strong English skills required.
• Experience in a BPO or related service environment is a plus.
• Critical thinking and analytical abilities to navigate complex issues.

Responsabilidades

• Assist online community by resolving inquiries with empathy and precision.
• Become an expert on Facebook products and community standards.
• Investigate and resolve reports on account issues and abusive content.

Conocimientos

Communication

Problem-solving

Analytical thinking

Empathy

Cultural awareness

Educación

College education or equivalent experience

Descripción del empleo

Join Us as a Remote Spanish Customer Service Representative in Greece!

Are you passionate about helping others and creating a safe, supportive online environment? Do you excel at problem-solving and communication? If so, wed love for you to join our mission-driven team as a Spanish Customer Service Representative!

Why This Role is Perfect for You:

• Fully Remote: Enjoy the freedom to work from anywhere in Greece!
• Work & Travel: Experience Greece while contributing to a meaningful mission yes, you can travel and work remotely! ️️
• Relocation Package: We offer a comprehensive relocation package to help you transition to Greece smoothly:
• 2 Weeks Hotel Accommodation + Flight Ticket (inside the EU)
  
• Airport Pickup
• Real Estate Agency Fee
  
  
  

As a vital member of our team, youll:

• Assist our online community by resolving inquiries with empathy, efficiency, and precision.
• Become an expert on Facebook products, community standards, and policies.
• ️ Make balanced decisions and act as a committed advocate for our users, ensuring their voices are heard.
• ️ Communicate effectivelyshowcasing empathy and professionalism in every interaction.
• Investigate and resolve reports on account issues, abusive content, and other user concerns.
• Leverage your market knowledge to identify opportunities for scalable solutions and improved user experiences.
• Analyze data trends to recommend workflow enhancements and address policy nuances.
• ️ Enforce community guidelines by monitoring reports and reviewing flagged content within set quality standards.
• Spot inefficiencies in workflows and suggest actionable solutions.
  
  
  

What Were Looking For:

• Language Proficiency: Spanish fluency (C1) and strong English communication skills.
• Critical Thinking: Solid reasoning and analytical abilities to navigate complex issues.
• Education: College education or equivalent experience (military background accepted).
• Experience: Up to 1 year in a BPO or related service environment is a plus.
• Cultural Awareness: Strong understanding of regional and cultural nuances to support effective policy implementation.
  
  
  

What We Offer:

• Competitive Salary: 1,045 gross monthly.
• Performance Bonus: Up to 160 monthly.
• Career Growth: Opportunities to enhance your skills and grow with a dynamic, mission-focused team.
  
  
  

Why Join Us?

At the heart of what we do is our commitment to community. You'll have the chance to make a tangible difference in the lives of users, ensuring a positive and inclusive online experience.

If you're empathetic, solutions-oriented, and eager to contribute to Facebook's mission of fostering a safe and connected world, this is your moment!

Apply today and become part of something extraordinary. Together, lets create a better digital community!

#CustomerService #RemoteJob #WorkAndTravel #JobOpportunity #Greece #CareerGrowth #RelocationPackage #SpanishJobs #DigitalCommunity #Hiring