Vendor Manager

Indero (formerly Innovaderm); Santander; Presencial; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A biotechnology firm located in Santander, Spain, is seeking a Vendor Manager to oversee project suppliers and manage vendor relationships throughout the project lifecycle. The successful candidate will ensure compliance, manage budgets, and lead vendor performance assessments. A Bachelor's degree in a relevant field and at least 3 years of experience in clinical research are required. Strong communication and project management skills are essential for this role.

Formación

• 3+ years of experience in clinical research, particularly in biotechnology or pharmaceutical sectors.
• Project management experience; PMP certification is an asset.
• Familiar with good clinical practices and applicable regulations (FDA, EU CTR).

Responsabilidades

• Manage project suppliers and vendor scope throughout the project lifecycle.
• Ensure vendor compliance and manage project budgets.
• Lead vendor meetings and oversee performance assessments.

Conocimientos

Communication skills

Project management

Negotiation skills

Analytical skills

Educación

Bachelor’s degree in science or a relevant field

Herramientas

Data analytics tools

Descripción del empleo

The Vendor Manager (VM) is responsible for establishing and managing project supplier and vendor scope, timelines, and costs for awarded opportunities throughout the project life cycle, including the execution of work orders and change orders. Additionally, the VM will ensure ongoing operational and financial oversight, and risk and issue management of vendors. The Vendor Manager acts as the project’s main point of contact for vendors and is a client-facing team member who works closely with the global project team to ensure the quality delivery of vendor services.

This role is perfect for you if you :

• Have at least 3 years of experience in clinical research and in the biotechnology, pharmaceutical, and/or CRO industry.
• Are a nimble learner, agile, and a creative team member.
• Are a good communicator and fair conflict manager.

More specifically, the Vendor Manager will :

• Oversee and manage study-specific vendors throughout the project life cycle (start-up, conduct, closeout).
• Review vendor contracts, ensure study requirements are captured, and manage vendor contractual compliance. Prepare change orders for out-of-scope services.
• Manage and control vendor project budget, scope, and timelines in partnership with the Project Manager (PM).
• Collaborate with Indero SMEs to clarify specifications for vendors.
• Develop and maintain the project Vendor Management Plan with relevant stakeholders.
• Analyze discrepancies between planned and actual results; develop corrective actions as needed.
• Lead project-specific vendor meetings and participate in internal and client-facing project meetings.
• Manage vendor work quality and support vendor performance assessments.
• Perform ongoing risk management activities and facilitate issue resolution with vendors.
• Oversee vendor-specific non-conformance and CAPAs, consulting with Quality Assurance as needed.
• Resolve vendor, project team, and sponsor complaints and escalations.
• Maintain service controls by applying lessons learned and vendor performance assessments to meet project standards.
• Review and verify vendor invoices for appropriate billing based on work orders and change orders.
• Manage vendor technological systems tracking shipment, inventory, and project data.
• Collect, review, and analyze project-specific KPIs.
• Ensure timely and proper filing of vendor-related documents in study eTMF.

Other VMO Responsibilities :

• Participate in functional and corporate initiatives and special projects.
• Assist in business development opportunities, such as strategy and bid defense meetings.
• Participate in vendor qualification and assessment processes.
• Serve as a backup for the VMO team during planned or unplanned absences.

IDEAL PROFILE

Education

• Bachelor’s degree in science or a relevant field.

Experience

• At least 3 years of experience in clinical research within the biotech, pharmaceutical, or CRO industry.
• Project management experience; PMP certification is an asset.
• Knowledge of good clinical practices and applicable regulations (Health Canada, FDA, EU CTR).
• Experience in dermatology, aesthetics, or rheumatology is an asset.

Skills and Knowledge

• Excellent verbal and written communication skills, with the ability to understand stakeholder motivations and emotions.
• Highly organized, detail-oriented, and effective in project planning and time management.
• Aptitude for networking and building relationships.
• Strong negotiation and conflict management skills.
• Ability to identify and mitigate project risks.
• Proficiency with business platforms and data analytics tools.
• Strong analytical skills to interpret KPIs and data.