Valencia CX Specialist - German & English

weWow; Valencia; Presencial; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A dynamic scale-up company in sunny Valencia is seeking a Customer Support Specialist to engage with customers through phone, email, and social media. You will utilize your native German skills, assist in resolving customer inquiries, and drive satisfaction and retention. This role offers a vibrant start-up culture with perks like free meals, health insurance, and career growth opportunities. Join us for more than just a job—be part of an unforgettable journey!

Servicios

Breakfast and lunch provided

Spanish health insurance

Free Spanish classes

Career growth opportunities

Monthly events and socials

Relocation support

Formación

• Available to work 24 hours / 3 days per week.
• Background/affinity with animals or food supplements.
• Ability to work in a fast-paced environment.

Responsabilidades

• Provide support to customers via multiple channels.
• Identify and address customer needs.
• Focus on Customer Satisfaction and process improvement.

Conocimientos

Native German

Sufficient English

Communicational skills

Empathy

Technical skills

Herramientas

Google Suite

MS Office

CRM tooling

Descripción del empleo

A dynamic scale-up company in sunny Valencia is seeking a Customer Support Specialist to engage with customers through phone, email, and social media. You will utilize your native German skills, assist in resolving customer inquiries, and drive satisfaction and retention. This role offers a vibrant start-up culture with perks like free meals, health insurance, and career growth opportunities. Join us for more than just a job—be part of an unforgettable journey!