UX Researcher, Amazon Business

Amazon; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global e-commerce leader is looking for an enthusiastic researcher in Madrid to explore business customer needs through UX research. The role involves identifying high-impact research opportunities, collaborating with product teams, and delivering insights that drive design and innovation. Candidates should possess a BA/BS in relevant fields and have over 5 years of qualitative and quantitative research experience. Strong communication skills and a proven portfolio are essential. This full-time position offers a dynamic work environment.

Formación

• 5+ years of experience in both qualitative and quantitative research methods.
• Strong portfolio demonstrating impact across charters in large organizations.
• Excellent verbal and written communication skills for technical and business audiences.

Responsabilidades

• Identify needs and prioritize high-impact research opportunities with product design.
• Plan and execute a variety of research activities with customers using mixed methods.
• Collaborate with stakeholders to solve problems with data by generating insights.

Conocimientos

Intelligence Community Experience

Python

SPSS

Microsoft Word

R

Regression Analysis

Windows

Stata

Microsoft Powerpoint

Research Experience

Data Modeling

Writing Skills

Educación

BA / BS degree in Anthropology, Human Factors, Psychology, HCI / Computer Science, Design or related fields

Descripción del empleo

Amazon Business () launched in 2015 to meet the business purchasing needs of commercial government education and non-profit customers of all sizes worldwide. Today Amazon Business is loved by diverse customers in 10 countries worldwide (and growing) ranging from the largest companies in the world to sole proprietors.

Were looking for an enthusiastic researcher to explore the world of business customers. Your focus will cover all aspects of UX research from learning more about our customers to uncover problems that need to be solved to evaluating the impact of our designs. This position will help Amazon Business (AB) realize its enormous potential to help businesses flourish by providing AB the insights it needs to make better decisions for our customers. We employ a variety of methods to generate the insights for multiple stakeholders including product teams sales and marketing. You will help us reinvent business purchasing and delight customers. You will work with product and engineering leaders across the global organization driving mechanisms to connect those teams work into a single holistic end-to-end experience for business customers.

Key job responsibilities

• Work closely with product design and engineering partners to identify needs prioritize high-impact research opportunities and develop research roadmaps
• Plan and execute research a wide variety of research activities with customers and prospects using mixed methods
• Generate ideas on new or more efficient ways to answer questions that we have about customers
• Collaborate with other stakeholders (designers product team marketing legal...) to solve problems with data (generate insights from business analytics and customer feedback)
• Work across all of Amazon to drive better research practices and bring attention to business customers
• Visibilize the value of human-centered research in the organization
• BA / BS degree in Anthropology Human Factors Psychology HCI / Computer Science Design or related fields
• Substantial experience in both qualitative and quantitative research methods (5 yrs)
• Strong portfolio of past work experience and deliverables demonstrating impact across charters in large organizations
• Excellent verbal and written communication skills (technical business and executive audiences)
• Demonstrated ability to successfully deliver against role responsibilities working with minimal guidance and direction in a fast-pace environment
• Experience in B2B or B2C e-commerce or financial services
• Experience in dealing with stakeholders in large organizations
• Demonstrated success with driving innovation or product / design decisions through research insights

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Key Skills

• Intelligence Community Experience
• Python
• SPSS
• Microsoft Word
• R
• Regression Analysis
• Windows
• Stata
• Microsoft Powerpoint
• Research Experience
• Data Modeling
• Writing Skills

Employment Type: Full-Time

Experience: years

Vacancy: 1