Underwriting Operations Technician German Speaker

CHUBB; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global insurer in Madrid is looking for an Operations support role where you will provide efficient end-to-end support in underwriting processes. Responsibilities include managing broker queries and operational support for underwriting teams. The ideal candidate should be fluent in German and have professional English skills, with an insurance background preferred. The position offers flexible working arrangements and various perks, including vacation days and a meal allowance.

Servicios

29 days of vacation a year

Working from home allowance

Pension plan

Gympass

Comprehensive Learning & Development offer

Formación

• Previous experience in an underwriting support role is a plus.
• Insurance background is preferred.
• Ability to work in a team environment as well as on own initiative.

Responsabilidades

• Support rules-based branch activities that require language skills & technical ability.
• Input relevant information in rating tool, maintaining data quality.
• Operational support for underwriter for Online and Offline business.

Conocimientos

Native or advanced level in German

Professional language skills in English

Strong customer service skills

Strong attention to detail

Problem resolution and decision-making skills

Herramientas

Microsoft Office

Descripción del empleo

Description

If you are interested in progressing your career within one of the largest commercial insurers in the world, then we would love to hear from you!

The Operations role is to provide consistent and efficient end to end support for online & offline business handled in the UWR Centre, as well as support for language dependent tasks in branch. This includes, but is not limited, to tasks such as entering data into underwriting and various other systems required to track business, bespoke certificates, sanction checks, broker contact management, support project related tasks, QA, handling internal and external enquiries and credit control resolution.

This role reports directly to the Hub Team Leader.

Responsibilities

• Support rules-based branch activities that require language skills & technical ability.
• Input relevant information in rating tool, maintaining data quality through accurate input.
• Operational support for underwriter for Online and Offline business in the Hub.
• Manage broker queries in relation to the Online / Offline business and build good working relationship with local brokers.
• Owning the centralized processes of Operations QA and reporting.
• To work within the framework of our ethical and service standards.

What we offer in return

• 29days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Meal allowance
• Pension plan
• Flexible compensation scheme
• Gympass
• Comprehensive Learning & Development offer

Flexible Working

We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for positions with Chubb Spain must be legally authorized to work in Spain.

Desired Skills and Experience

• Native or advanced level in German.
• Professional language skills in English.
• Previous experience in an underwriting support role is a plus.
• Insurance background is preferred.
• Competent in Microsoft Office – especially Excel.
• Strong customer service skills and customer centric attitude.
• Strong attention to detail and the desire to deliver and improve quality.
• Problem resolution and decision-making skills.
• Ability to work in a team environment as well as on own initiative.