Travel Consultant

Abercrombie & Kent; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A luxury destination management company based in Madrid is seeking a Travel Consultant for Sales and Operations. The ideal candidate will excel in selling tailored programmes for clients and working towards achieving sales targets. Fluency in Spanish and English is required, and knowledge of Portuguese is a plus. This role offers a competitive salary, commission opportunities, and 25 days of annual leave plus benefits while promoting a hybrid working environment.

Servicios

Competitive salary plus commission

25 days annual leave plus bank holidays

Discounted trips through A&K Travel Group

Hybrid working

Enhanced Paid Parental Leave

Employee Assistance Program

1000 Recruitment Referral Bonus

Formación

• Experience in handling groups or incentives.
• Numerate and dedicated.
• Hardworking and independent.

Responsabilidades

• Sale and operation of tailor-made FIT/Group programmes.
• Meet or exceed budgets and targets.
• Negotiate better hotel rates as needed.
• Check and ensure accuracy of files upon confirmation.
• Investigate new products/marketing opportunities for sales.

Conocimientos

Excellent command of Spanish

Excellent command of English

Knowledge of Portuguese

Experience in luxury travel industry

Sales-driven attitude

Excellent knowledge of Spain & Portugal

Detail-oriented

Team player

Descripción del empleo

Job Description

Abercrombie & Kent Spain and Portugal a Luxury Destination Management Company in Madrid is looking for a Travel Consultant Sales and Operations to join their wonderful team in this exciting city.

Summary of Duties

Responsible for the successful sale / operation of business for FIT tours and Groups.

Success will be measured on achieving and exceeding set budgets and targets.

Please note that ALL interviews will be conducted in English and/or Portuguese if relevant.

Essential Skills

• Excellent (preferably native) command of Spanish.
• Excellent command of the English language spoken and written including creative writing.
• Knowledge of the Portuguese language would be beneficial.
• Experience in the travel industry ideally in the luxury sector.
• Experience in handling groups or even incentives as well as FITs will be an advantage
• Numerate accurate / detailed and dedicated
• Results and sales driven
• Hardworking and independent
• Excellent knowledge of Spain & Portugal
• Excellent team player

Responsibilities

• To sale / operate tailor-made FIT / Groups programmes
• Meet or exceed set and agreed budgets and targets.
• To negotiate better hotel rates when needed
• To cost each programme accurately competitively and to the required level of quality within the agreed time frame whilst maintaining creativity.
• To follow up on all new business quoted until a definitive result is obtained.
• On confirmation ensure the file is accurate.
• To actively investigate new products / marketing opportunities to achieve greater sales to existing and new clients.
• To check when requested costings and itinerary content of programmes which have been set up by other team members.
• To maintain professional relationships with all suppliers, tour directors, colleagues and clients at all times including face-to-face sales and operations meetings.
• To assist the Accounts Department with invoice queries as they arise
• To enter financial data onto the system in a timely and accurate manner
• To ensure that correct funds are received from a client by the agreed dates
• General office duties such as answering telephone etc.
• To conduct special projects as requested by the Manager / Supervisor
• Provide guidance and assistance to members of staff in other European A&K DMC locations.

What We Offer

• Competitive salary plus commission or annual bonus plan
• 25 days annual leave in addition to bank holidays
• Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)
• Hybrid working; we value collaboration and ask employees to come to the office for a minimum of 4 days per week
• Enhanced Paid Parental Leave 18 weeks full pay regardless of gender
• Employee Assistance Program includes access to wellbeing resources and counselling
• 1000 Recruitment Referral Bonus

EEO Statement

Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Employment Details

• Employment Type: Full‑Time
• Vacancy: 1