Technical Support Specialist (Italian/ French)- Zahoree, Málaga, Spain (Hybrid)

Zahoree CX; Castilla y León; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A technology support firm is seeking a Technical Support Specialist fluent in Italian and French to provide exceptional support to customers. In this role, you will troubleshoot technical issues through various channels, ensuring clear communication and documentation of solutions. A proactive attitude and strong problem-solving skills are essential. The position offers opportunities for professional growth, competitive salary, and a hybrid work model.

Servicios

Professional development support

Company events

Company computer

Free parking

Formación

• Fluency in Italian and French is mandatory.
• Ability to troubleshoot hardware/software issues, training provided.
• Proactive attitude and eagerness to learn.

Responsabilidades

• Troubleshoot and resolve technical issues via various support channels.
• Communicate clearly and make technology easy to understand.
• Document solutions and improve support processes.

Conocimientos

Fluency in Italian

Fluency in French

Strong problem-solving skills

Organized in a fast-paced environment

Descripción del empleo

Join Zahoree and Take Your Career to the Next Level!

Are you passionate about technology and helping others solve problems? At Zahoree, we're looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence.

What You'll Do

• Troubleshoot and resolve technical issues via phone, email, or remote support.
• Communicate clearly and simply, making technology easy to understand for all users.
• Document solutions and collaborate with the team to continuously improve support processes.

What We're Looking For

• Fluency in Italian/French.
• Knowledge of troubleshooting hardware/software issues (full training provided).
• Passion For Helping Others And Strong Problem-solving Skills.
• Ability to prioritize and stay organized in a fast-paced environment.
• Proactive attitude and eagerness to learn and grow.
• Bonus: Prior IT support experience and familiarity with smart home devices.

Why You'll Love Working With Us

• Real opportunities for professional growth and continuous learning.
• Energetic, passionate, and collaborative team environment.
• Work with cutting-edge technology and tools.
• Competitive salary, hybrid work model, and excellent benefits.

Perks & Benefits

• Professional development support
• Company events
• Company computer
• Free parking

Location: Hybrid remote in ***** Málaga, Spain

Job Type: Full-time

Languages Required: Italian - French

How To Apply

Send your CV and a brief cover letter to ****** or apply directly through this channel.

Tipo de puesto: Jornada completa

Ubicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia