Technical Support Advisor (Italian-speaking) - On-site - MI36

JR Spain; La Coruña; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology support company in A Coruña is seeking Technical Support Agents fluent in Italian and advanced in English. This role involves providing IT support for a world-leading software development project. Ideal candidates will have experience in IT technologies and strong communication skills. The position offers full-time hours with a focus on work-life balance and opportunities for professional development.

Servicios

Good work-life balance

Extensive training

Opportunities for promotion

Financial assistance for relocation

Formación

• Excellent interpersonal and communication skills in Italian (native) and English (advanced).
• Training or experience in IT technologies/products, especially in Cloud technologies.
• Ability to handle diverse customer situations with empathy and professionalism.
• Critical and logical thinking for effective problem solving.

Responsabilidades

• Provide technical assistance to a project with a software development company.

Conocimientos

Interpersonal skills

Communication skills in Italian

Communication skills in English

Problem solving

Critical thinking

Herramientas

Office products

Cloud technologies

Descripción del empleo

Social network you want to login/join with:

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Client:

Concentrix Spain

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

457127246782110105632460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

Are you interested in starting or focusing your career in the technology and software area?

We are looking for Technical Support Agents with Italian (on-site) to provide technical assistance to a project with a world-leading software development company.

If you have similar previous experience, or have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!

Requirements:

• Excellent interpersonal and communication skills in Italian (native) and English (advanced)
• Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, Microsoft Windows (valuable)
• Ability to handle diverse customer situations, with empathy and professionalism
• Critical and logical thinking for effective problem solving

What do we offer?

• Full time (39h/week), permanent contract, from Monday to Friday, 09.00 - 18.00
• Good work-life balance
• Extensive training on the product, cutting-edge technologies, and high market demand
• Opportunities for development and promotion within the company, nationally and internationally
• Office-based role in our friendly location in A Coruña
• Financial assistance for relocation if you live outside Spain and want to move to A Coruña

If you think you fit the position or want more information, we invite you to apply. We look forward to working with you!

Concentrix is an equal opportunity employer. We are committed to a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected class.