Technical Manager, PX Platform & Live Ops

Working Nomads; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading gaming company is seeking a remote Technical Manager for the PX Platform in Spain. The successful candidate will operationalize systems for Player Experience, managing tools like HelpShift, JIRA, and Asana. Responsibilities include coordinating team efforts for integrations, monitoring data flows, and ensuring compliance with data standards. Candidates should have 3–5 years of experience in technical program management, ideally in live-service games, and a strong understanding of customer service platforms and data privacy. This position offers a dynamic work environment and the opportunity to enhance player support operations.

Servicios

Healthcare benefits

Retirement benefits

Unlimited paid time off

Formación

• 3–5 years of experience in technical program management or similar roles.
• Experience with live-service or large-scale games.
• Familiarity with data privacy (GDPR, CCPA).

Responsabilidades

• Build and operationalize global Player Experience systems.
• Manage daily operations of PX systems including HelpShift.
• Coordinate with engineering and analytics teams for integration.

Conocimientos

Technical Program Management

Customer Service platforms experience

API integrations

Data privacy knowledge

Cross-functional collaboration

Herramientas

HelpShift

JIRA

Asana

Descripción del empleo

A leading gaming company is seeking a remote Technical Manager for the PX Platform in Spain. The successful candidate will operationalize systems for Player Experience, managing tools like HelpShift, JIRA, and Asana. Responsibilities include coordinating team efforts for integrations, monitoring data flows, and ensuring compliance with data standards. Candidates should have 3–5 years of experience in technical program management, ideally in live-service games, and a strong understanding of customer service platforms and data privacy. This position offers a dynamic work environment and the opportunity to enhance player support operations.