Technical Customer Success Engineer - Onboarding & Adoption

Optibus; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global technology company is seeking a Customer Success Engineer in Madrid to support clients by ensuring they achieve their desired value from the platform. This role involves onboarding new clients, managing technical implementations, and providing coaching sessions. Candidates should have experience in client-facing roles within SaaS, strong communication skills in English and Spanish, and be adaptable in fast-paced environments. This position requires collaboration with various internal teams and involves a significant client interaction component.

Formación

• Proven experience in client-facing roles within SaaS.
• Experience managing time-based projects with prioritization skills.
• Outstanding verbal and written communication skills.

Responsabilidades

• Own the technical project delivery and manage data migration.
• Plan and lead value-focused technical workshops.
• Act as a trusted advisor and build strong relationships with clients.

Conocimientos

Client-facing experience

Technical project management

Strong communication skills in English and Spanish

Relationship building

Adaptability in fast-paced environments

Descripción del empleo

A global technology company is seeking a Customer Success Engineer in Madrid to support clients by ensuring they achieve their desired value from the platform. This role involves onboarding new clients, managing technical implementations, and providing coaching sessions. Candidates should have experience in client-facing roles within SaaS, strong communication skills in English and Spanish, and be adaptable in fast-paced environments. This position requires collaboration with various internal teams and involves a significant client interaction component.