Store Manager - Zaragoza

The Kooples Group; Zaragoza; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A fashion retail company in Zaragoza is seeking an experienced Store Manager to lead their team. The ideal candidate will excel in customer service and possess strong communication skills. Key responsibilities include achieving sales targets, managing staff, and ensuring the store operates smoothly. The role demands a passion for fashion and the ability to create an exceptional shopping experience.

Formación

• Experience in retail management.
• Ability to maximize sales and achieve budgeted sales plans.
• Experience in training and developing staff.

Responsabilidades

• Provide customer support and enhance customer experience.
• Analyze sales performance and manage stock effectively.
• Manage the sales team daily and ensure their development.
• Oversee the optimal functioning of the store.

Conocimientos

Exceptional customer service skills

Strong sense of fashion

Strong communication skills

Sales analysis skills

Team management skills

Descripción del empleo

We are looking for a passionate Store Manager with experience in retail to join our amazing team in Zaragoza !

The candidate must have an exceptional customer service skills and a strong sense of fashion. Moreover, candidate has to show the ability to maximize sales through strong communication skills, knowledge of the industry and the enthusiasm resulting in increased sales. Candidate has to be able to provide daily operational management and guidance for the store ensuring that the products are presented in accordance to the brand standards.

What is more, candidate will have to achieve budgeted sales plans for the store on a weekly, monthly and yearly basis.

Under the direction of the Area manager, you will contribute to the achievement of sales goals at the point of sale.

As a true The Kooples brand ambassador, your main tasks will be the following:

1/ To allow our customers to live the unique TK Client Experience:

• Greet and assist customers throughout their visit, ensuring a personalized service;
• Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well-controlled sales pitch;
• Build customer loyalty and guarantee customer satisfaction.

2/ To ensure the development of the sales of your point of sale:

• Control and optimize performance indicators through sales analysis (Top, Flop, CR, ATV, UPT...);
• Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
• Ensuring reporting to management (daily reports, weekly and monthly reports);
• Management of the trading budget of the point of sale.

3/ Manage, animate and focus your sales team:

• Participation in recruitment;
• Ensuring the integration and training of new employees;
• Management of sales goals on a daily basis (custom goals, challenges, etc.);
• Guarantee the development of the skills of your employees (assessment, coaching...).

4/ Ensuring the optimal functioning of the point of sale:

• Create schedules and set up zoning;
• Creation of the visual merchandising according to the guidelines of our company;
• Ensuring the smooth running of the point of sale.