Spanish Speaking Customer Support Specialist

Cross Border Talents; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A customer service company in Lisbon is seeking a customer service professional with advanced Spanish (C2) and minimum B2 English skills. You will support sellers and buyers, working in a dynamic international environment. Ideal candidates have at least one year of experience in customer-related roles and must hold a valid EU ID or Visa. The role offers meal and transport allowances, along with health insurance from day one.

Servicios

Meal allowance (daily)

Monthly transport allowance

Private health insurance

Full onboarding support

Dynamic work environment

Formación

• Minimum 1 year experience in customer service, telesales, or related roles.
• Must hold an EU ID, Residence Card, or valid Visa.

Responsabilidades

• Support sellers and buyers with customer service expertise.
• Work in a dynamic and international environment.

Conocimientos

Spanish language skills at C2 level

English language skills minimum B2 level

Strong sales awareness

Proactive and customer-oriented mindset

Descripción del empleo

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)
• 2 rotative days off per week
• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile

• Spanish language skills at C2 level
• English language skills at minimum B2 level
• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles
• Strong sales awareness and ability to influence seller success
• Proactive and customer-oriented mindset
• Must hold an EU ID, Residence Card, or valid Visa: Manifestação de Interesse also accepted. Visa support may be discussed during the process.

What We Offer

• Meal allowance (daily)
• Monthly transport allowance
• Private health insurance: Available from day 1 (employee contributes a monthly fee), fully covered by the company after 6 months.
• Full onboarding support
• Dynamic and international work environment

Apply now and become part of a fast-paced, customer-focused team!